Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
659 reviews
5 stars
307
4 stars
110
3 stars
75
2 stars
43
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional staff, with several instances of poor service and attitude from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the store, including concerns about food handling and overall cleanliness.
Wait Times
Customers frequently mentioned long wait times, both in-store and at the drive-thru, contributing to a negative experience.
Product Quality
Feedback indicated inconsistent product quality, with complaints about stale donuts and poorly prepared drinks.
- RBRegina BNov 17, 20252.0Food and drinks were awful I ordered the $6 special burnt hash browns croissant was full of butter
- KDKeanna DalyNov 4, 20251.0I truly dislike having to do anything in Newark. I don’t live there—I just work there—but every time I visit a store, restaurant, or drive-through, the attitude, disrespect, and unprofessionalism always seem to be at an all-time high. Today, I was in a drive-through line when the car in front of me didn’t move up after the vehicle ahead had already left. It looked like the driver was distracted by her phone, so I lightly tapped my horn to get her attention. Instead of moving, she seemed annoyed and stayed still. I honked again, as did the cars behind me, since it was obvious she was deliberately holding up the line. Then, a worker at the window—tall, light-skinned, long hair—leaned out and said something to me about honking, even though the issue had nothing to do with him. When I finally pulled up, his attitude was rude and dismissive. He handed off my food in an unprofessional way, and when I asked for ketchup, he ignored me, left my order sitting there, and returned to hand it over without saying a word. While this isn’t a huge deal to me personally (I usually avoid buying food in Newark for this very reason), it’s disappointing. Experiences like this make visitors feel unwelcome and reinforce a negative perception of the city. Newark deserves better—professionalism, courtesy, and basic respect go a long way.
- SRScott ReinersNov 4, 20251.0There are are always so many people working and it's always so slow. They never have mobile orders ready nor out
- TSTyaisha ShiggsNov 1, 20251.0Order the $6 meal, they got my sandwich wrong three times. Horrible customer service zero understanding and comprehension skills.
- TDTy DunningSep 9, 20251.0I only come because it's close by
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 311 Springfield Ave, Newark, NJ?
Dunkin' at 311 Springfield Ave, Newark, NJ is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' in Newark offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order Dunkin' products ahead of time through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab-and-go experience.
What types of meals does Dunkin' Newark serve?
The location serves breakfast, lunch, and brunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru option available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What nearby schools could be convenient for families visiting Dunkin' Newark?
Nearby schools include Newark Leadership Academy and Newark Vocational High School, making Dunkin' a great stop for breakfast or snacks when dropping off or picking up kids.
Are there any nearby post offices near Dunkin' on Springfield Ave?
Yes, United States Postal Service, United States Post Office, and Post Office Springfield Avenue are located nearby for your mailing needs before or after your Dunkin' visit.
What local places can customers visit near Dunkin' for ice cream or desserts?
Baskin-Robbins is an ice cream shop located near Dunkin', ideal for dessert after enjoying your coffee or breakfast sandwich.
How might customers benefit from the proximity of AutoZone and Value Zone Department Store near Dunkin'?
Customers can conveniently combine errands by visiting AutoZone for automotive parts or Value Zone Department Store for home goods shopping before or after grabbing a coffee or meal at Dunkin'.