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Dunkin'

3.8
(289 reviews)

Business Details

192 Wilson Ave, Newark, NJ
07105, United States
(973) 619-6745
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
192 Wilson Ave, Newark, NJ
07105, United States

Hours

Reviews

3.8
289 reviews
5 stars
152
4 stars
51
3 stars
22
2 stars
13
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, especially with coffee and donuts, leading to frustration.

Speed of Service

Several reviews mentioned slow service, particularly in the drive-thru, indicating a need for more staff to handle the volume.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying their items while others reported stale or poorly made products.
  • AF
    Ana Fernandes
    Jan 5, 2026
    1.0
    had a very disappointing and disrespectful experience at this Dunkin. The manager made my order incorrectly, and when I politely asked her to fix it, she responded in an extremely rude and unprofessional way. She told me that “next time I order, I shouldn’t be sleeping” and then yelled at me in front of other customers. This behavior was humiliating and completely unacceptable, especially coming from a manager. I am a frequent customer because this location is close to my home, and unfortunately this is not the first time I’ve witnessed this kind of behavior. I often see her being rude not only to customers, but also to her own staff. She always has a bad attitude, seems annoyed just to be there, and sets a terrible example of leadership. Customer service at this location is severely lacking, and management needs serious improvement. No customer deserves to be treated this way.
  • JA
    Jessica Almeida
    Oct 22, 2025
    1.0
    For the 6th time they got my coffee wrong!!! The workers are all young, idk how they work the machines which should be simple but the macchiato never tastes like a macchiato and it’s not cheap either!!! Today the 6th time it tastes like pure milk and I had it!!! Wasn’t going to leave a review but it’s ridiculous ! Either that or the machine needs maintenance but something has to change!!!
  • HC
    Heidy Choc
    Oct 5, 2025
    5.0
    El servicio es bueno las chicas son amable me encanta este lugar 😘

Frequently Asked Questions About Dunkin'

What are the regular operating hours of this Dunkin' location in Newark, NJ?

This Dunkin' is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' offer delivery and pickup services?

Yes, Dunkin' at 192 Wilson Ave offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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