Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
289 reviews
5 stars
152
4 stars
51
3 stars
22
2 stars
13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders, especially with coffee and donuts, indicating a lack of attention to detail.
Speed of Service
Customers noted slow service times, particularly in the drive-thru, often due to insufficient staffing.
Product Quality
Mixed reviews on food and drink quality, with some items described as stale or poorly prepared.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported issues with unsanitary conditions.
- AFAna FernandesJan 5, 20261.0had a very disappointing and disrespectful experience at this Dunkin. The manager made my order incorrectly, and when I politely asked her to fix it, she responded in an extremely rude and unprofessional way. She told me that “next time I order, I shouldn’t be sleeping” and then yelled at me in front of other customers. This behavior was humiliating and completely unacceptable, especially coming from a manager. I am a frequent customer because this location is close to my home, and unfortunately this is not the first time I’ve witnessed this kind of behavior. I often see her being rude not only to customers, but also to her own staff. She always has a bad attitude, seems annoyed just to be there, and sets a terrible example of leadership. Customer service at this location is severely lacking, and management needs serious improvement. No customer deserves to be treated this way.
- JAJessica AlmeidaOct 22, 20251.0For the 6th time they got my coffee wrong!!! The workers are all young, idk how they work the machines which should be simple but the macchiato never tastes like a macchiato and it’s not cheap either!!! Today the 6th time it tastes like pure milk and I had it!!! Wasn’t going to leave a review but it’s ridiculous ! Either that or the machine needs maintenance but something has to change!!!
- HCHeidy ChocOct 5, 20255.0El servicio es bueno las chicas son amable me encanta este lugar 😘
- GIGeovanny IlbayAug 18, 20255.0Excelente
Frequently Asked Questions About Dunkin'
What are the regular operating hours of this Dunkin' location in Newark, NJ?
This Dunkin' is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.
Does this Dunkin' offer delivery and pickup services?
Yes, Dunkin' at 192 Wilson Ave offers both delivery and curbside pickup services.
What special holiday drinks are available at this Dunkin' during the season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order Dunkin' products ahead of time via a mobile app?
Yes, you can order ahead quickly using the Dunkin' mobile app available for iOS and Android.
What types of meals are served at this Dunkin'?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Is there a drive-thru available at this Dunkin' location?
Yes, this location features a drive-thru option for convenient ordering.
What are some nearby dining options if I want to explore after visiting Dunkin'?
Nearby dining options include Wilson Avenue Barbeque, Wilson Ave BBQ, Canela Bakery, NoPão (Portuguese restaurant), Taza dorada cafe, Comilao Lanches & Bakery, and the 5 Star Steak House.
Are there nearby automotive repair services close to Dunkin' on Wilson Ave?
Yes, Wilson Avenue Transmission Auto Repair and Barcode Tire Shop and Auto Repair are close by for any automotive repair needs.
What financial services are available near this Dunkin' location?
Provident Bank, Amazonia Multiservice I L.L.C, and Encalada&Associates LLC offering banking, financial, charity, and accounting services are nearby.
Does this Dunkin' location provide free Wi-Fi and accept credit or debit cards?
Yes, free Wi-Fi is available, and the location accepts both credit and debit card payments.