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Dunkin'

3.6
(679 reviews)

Business Details

256 Central Ave, Newark, NJ
07103, United States
(973) 388-7191
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
256 Central Ave, Newark, NJ
07103, United States

Hours

Reviews

3.6
679 reviews
5 stars
293
4 stars
147
3 stars
73
2 stars
38
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Quality

There were numerous complaints about food being stale, burnt, or improperly prepared, leading to dissatisfaction among customers.

Speed of Service

While some customers praised the quick service, many others noted slow service, especially during busy times, leading to frustration.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific staff members and enjoyed their food and drinks.
  • AP
    ap p
    Feb 6, 2026
    1.0
    Small, Dirty, Rude employees that don’t listen to orders correctly, Nasty toilet water they call coffee. Please fire every individual working there and hire a new staff because immediately no.
  • TW
    Teresa W.
    Dec 9, 2025
    5.0
    Coffee this day was amazing! My server was fast and friendly and made certain my coffee was delish. I'm sorry I forget her name. But I will be going again.
  • SP
    Sharlene Perez
    Dec 4, 2025
    5.0
    I LOVEEEEE me some dunkin, can’t go a way without it. their food is actually so good, cook does so well w it, the cashiers? amazing aswell. damn near everyone in there is my favorite.
  • MS
    Michelle Smith
    Nov 20, 2025
    5.0
    Very slow but food was great
  • AA
    Angelica Abdelnour
    Nov 10, 2025
    1.0
    If I can give a rating in the negatives I would. This is the worst Dunkin donuts I've ever went to. Horrible attitude with customers. Got my whole order wrong. Added more sugar in my coffee and my hot chocolate tasted disgusting and straight up watered down hot chocolate. Didn't want to add whipped cream on top of my hot chocolate since it wasn't on the receipt even though I told the lady before I paid, AND the worker wore no gloves. Wouldn't be surprised if they spit in my drink. Oh and did I mention I got food poisoning.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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