Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.
Food Quality
There were numerous complaints about food being stale, burnt, or improperly prepared, leading to dissatisfaction among customers.
Speed of Service
While some customers praised the quick service, many others noted slow service, especially during busy times, leading to frustration.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and food preparation areas.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members and enjoyed their food and drinks.