Dunkin'

3.7
564 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
266 Park Ave, Newark, NJ
07107, United States

Hours

Reviews

3.7
564 reviews
5 stars
269
4 stars
101
3 stars
62
2 stars
26
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight poor customer service, with staff described as rude, unprofessional, and dismissive of customer concerns.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including reports of pests and dirty surfaces.

Management Issues

Customers expressed frustration with management's attitude and handling of complaints, indicating a need for better oversight.

Food Quality

While some customers enjoyed the food, there were complaints about stale items and incorrect preparation.
  • CP
    Carmen Pantoja
    Nov 6, 2025
    1.0
    Employee with nasty attitude, lack professionalism
  • CG
    Carol G.
    Oct 29, 2025
    1.0
    La manager del lugar tiene una pésima actitud con los clientes
  • MM
    michael mclean
    Oct 23, 2025
    1.0
    I'll start off by saying. The older Indian gentleman working there. Should not be working there. He's rude and unwelcoming and I guarantee you that I am not the only person who has complained about him or will complain about him. I've been going to that Dunkin donuts for years because I live around the corner... That won't be the case anymore. The younger women working in the afternoon are also rude and obnoxious. The area is already bad...no need for bad service when trying to get some coffee. Management needs to do something. My next step is post videos of the behaviors.
  • DR
    dayana rivera
    Oct 19, 2025
    1.0
    When I arrived and was about to enter, the doors were closed. I waited to get the attention of a staff member, and once I did, she responded with noticeable negative facial expressions. While standing behind the counter, she attempted to speak to me, but I was unable to hear anything she was saying. Instead of approaching me to communicate clearly, she directed me to go around the building, speaking with a disrespectful and unprofessional attitude. so i left
  • AK
    adamu kazama
    Sep 29, 2025
    1.0
    Who is the general manager of this place they double charged my card telling me it would go back on my account these people have no training at all ! Will be sending to corporate stealing from people !

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 266 Park Ave, Newark, NJ?

Dunkin' at 266 Park Ave, Newark, NJ is open 24 hours a day, 7 days a week, all year round.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.