Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
There are mixed reviews regarding staff professionalism, with some customers praising friendly service while others report unprofessional behavior and lack of attentiveness.
Cleanliness
Many customers noted that the location is clean and well-maintained, contributing positively to their experience.
Product Quality
While some customers enjoyed fresh and tasty donuts and coffee, others reported issues with order accuracy and product quality, particularly with donuts being melted or not meeting expectations.
Customer Service
Customer service experiences vary widely; some patrons appreciated the friendly and efficient service, while others encountered rude staff and poor service.
Operational Issues
Several customers expressed frustration with operational inconsistencies, such as incorrect hours of operation and issues with order fulfillment.
HG
Hasanna Glaspie
Nov 10, 2025
1.0
Horrible service, horrible food. It looks like someone bit the egg, the toast was hard and im not sure if that's cheese on the toast. Absolutely horrible. They won't let me post unless I click on one of the rating stars.
MR
Madee Reed
Oct 26, 2025
5.0
Shelteracismealifevil
GA
Gorgena Abdelmesseh
Oct 11, 2025
1.0
I went in around 6:40 PM today Saturday 10/11/2025 and immediately noticed a female employee wearing a hijab sitting on the counter scrolling through her phone. This is both unprofessional and a clear health code concern. When I walked in, she glanced at me briefly, then went right back to her phone without greeting or offering assistance.
After waiting for about a minute, I asked if I could place an order. She looked up, seemed annoyed, and said “yes,” but didn’t get up right away. After a few more minutes, she finally got up and helped me and then went right back to sit on the counter again.
When I asked to use the restroom, she said it was “closed,” though there was no sign saying it was for employees only.
The overall experience showed a complete lack of professionalism and respect toward customers. Staff are paid to provide service, not to sit on counters and treat paying customers as if they’re inconveniences or their peasants.
This was a disappointing experience and not what I expect from any establishment. I hope management addresses this behavior appropriately.
VV
Victor (Victor)
Sep 18, 2025
5.0
I had donut with a coffee and tbh they were some of the best donuts from a dunkin ive ever had they were extra fluffy today (i ordered early in the morning)
EA
Evelyn Ayum
Sep 7, 2025
5.0
The Ice tea is terrific. A study should be done on how to keep take out hot.
What are the operating hours of Dunkin' at 1118 Broad St, Newark, NJ?
Dunkin' at 1118 Broad St, Newark, NJ is open 24 hours each day of the week.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
Does Dunkin' offer delivery or pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order ahead using an app for Dunkin' Newark, NJ?
Yes, you can order ahead using the Dunkin’ mobile app, available on both iOS and Android.
What are some seasonal drinks currently offered at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, plus the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru service for customer convenience.
What nearby places could I visit before or after my coffee at Dunkin'?
Nearby you can visit several spots such as Combos Grille & Restaurant for southern cuisine, Chess House Soul Food Lounge for African and American dishes, and Jackies Bakery for more baked goods.
Are there nearby services to help with transportation or vehicle rentals near Dunkin'?
Yes, near Dunkin' you will find Penske Truck Rental and Rent-A-Wreck, assisting with truck and vehicle rentals for your needs.
Which nearby places can offer beauty or personal care services around Dunkin'?
Nearby beauty and personal care options include Naty’s Beauty Salon, Cristalexpernails, Roberto’s Barber Shop, and Rama Coco African Hair Braiding Salon.
What payment methods are accepted at Dunkin' Newark?
Dunkin' accepts both debit and credit cards as payment methods at this location.