Dunkin'

4.1
653 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1118 Broad St, Newark, NJ
07102, United States

Hours

Reviews

4.1
653 reviews
5 stars
354
4 stars
151
3 stars
70
2 stars
28
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others reported unprofessional behavior and slow service.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh donuts and coffee, while others complained about incorrect orders and poor food preparation.

Cleanliness

Generally positive feedback on cleanliness, with many customers appreciating the tidy environment.

Customer Experience

Varied customer experiences reported, with some highlighting excellent service and others expressing dissatisfaction with staff interactions.
  • MH
    Melanie Hurtado
    Dec 13, 2025
    1.0
    No me gustó los dos sandwich que me hicieron, pedi Bacon, Cheese, no egg y le puso egg, el otro era croissant Strawberry CC y le puso en regular, y las cafes tuve que decirle que le ponga Colfond
  • SM
    Shakirah Martin
    Dec 10, 2025
    5.0
    My ABSOLUTE FAVORITE DUNKIN to stop by.. I ❤️ the staff!!! Breakfast time, Lunch time, Dinner time or even a snack... this is my spot!!!
  • HG
    Hasanna Glaspie
    Nov 10, 2025
    1.0
    Horrible service, horrible food. It looks like someone bit the egg, the toast was hard and im not sure if that's cheese on the toast. Absolutely horrible. They won't let me post unless I click on one of the rating stars.
  • MR
    Madee Reed
    Oct 26, 2025
    5.0
    Shelteracismealifevil
  • GA
    Gorgena Abdelmesseh
    Oct 11, 2025
    1.0
    I went in around 6:40 PM today Saturday 10/11/2025 and immediately noticed a female employee wearing a hijab sitting on the counter scrolling through her phone. This is both unprofessional and a clear health code concern. When I walked in, she glanced at me briefly, then went right back to her phone without greeting or offering assistance. After waiting for about a minute, I asked if I could place an order. She looked up, seemed annoyed, and said “yes,” but didn’t get up right away. After a few more minutes, she finally got up and helped me and then went right back to sit on the counter again. When I asked to use the restroom, she said it was “closed,” though there was no sign saying it was for employees only. The overall experience showed a complete lack of professionalism and respect toward customers. Staff are paid to provide service, not to sit on counters and treat paying customers as if they’re inconveniences or their peasants. This was a disappointing experience and not what I expect from any establishment. I hope management addresses this behavior appropriately.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1118 Broad St, Newark, NJ?

Dunkin' at 1118 Broad St, Newark, NJ is open 24 hours each day of the week.

What types of meals does Dunkin' serve at this location?

This Dunkin' location serves breakfast, lunch, and brunch meals.