Dunkin'

3.8
478 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newark, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
131 Bergen St, Newark, NJ
07103, United States

Hours

Reviews

3.8
478 reviews
5 stars
233
4 stars
82
3 stars
62
2 stars
28
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior.

Cleanliness

Many reviews highlighted issues with cleanliness, including dirty tables and floors, and unsanitary conditions.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning stale or burnt items and poor presentation.

Customer Experience

While some customers praised friendly staff and good service, others reported negative experiences, including rude interactions and lack of urgency.
  • MK
    Miriam Kromah
    Dec 17, 2025
    1.0
    Just bought this at 1:40pm and I get home and open the bag and this is what my food looks like. This is supposed to be a turkey sausage, egg and cheese croissant. The bread is burnt and everything is smooshed. I should’ve opened it before leaving the store.
  • JJ
    Jai
    Sep 20, 2025
    5.0
    Rita was super friendly
  • KH
    Kaydee Hercules
    Aug 24, 2025
    1.0
    I got cold food ask them to warm it up they gave it to me burnt smh and this is the second time yall messed up my food smh 🤦
  • BR
    Bre Rog
    Aug 22, 2025
    1.0
    Those 2 new kids are slow as HELL & move with no urgency! Never coming back here again. Been my spot for 6 years , I’m going to Springfield Ave from now on. I didn’t even order I just left!
  • JC
    Jeff Cherry
    Aug 10, 2025
    1.0
    This location seriously needs attention. The store was dirty from the moment I walked in — tables sticky, floors unswept, and trash bins overflowing. My order was a disappointment: the food looked old and tasted stale, like it had been sitting out for hours. Iced Green Tea was lukewarm and with an extremely salty taste. If management cares about their customers, they need to address cleanliness and food quality immediately. This is a health hazard to the community

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Newark, NJ?

Dunkin' in Newark is open Monday to Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.