Checkers

3.6
1564 reviews

About

RestaurantFast Food RestaurantBurger Joint
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
111 Hartford Street, Newark, NJ
07103, United States

Hours

Reviews

3.6
1,564 reviews
5 stars
645
4 stars
273
3 stars
245
2 stars
119
1 star
282

What are people saying?

AI-generated from recent customer reviews

Customer Service

Michelle received numerous praises for her excellent customer service, while other staff members were reported as rude or unprofessional.

Food Quality

Customers frequently complained about cold food and incorrect orders, with some expressing dissatisfaction over the quality of the burgers.

Cleanliness and Atmosphere

The restaurant's atmosphere was noted as problematic due to the presence of homeless individuals and unclean conditions, affecting customer comfort.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to frustration among customers.

Management Response

Some customers appreciated the efforts of managers like Leon and Tammie, who were recognized for their helpfulness and professionalism.
  • T3
    Tru 32
    Nov 11, 2025
    1.0
    Absolutely disgusting food.
  • KH
    Karrie & Jason Hetherington
    Nov 8, 2025
    5.0
    Iznanay is the best employee ever. Willing to help ans make sure you are satisfied. She deserves a raise!!!! Take care of your star employees Checkers. Seriously!!
  • CV
    christy valle
    Oct 21, 2025
    5.0
    If you from Newark, then you already know wassup with this place..but Michelle was actually the opposite of what I expected.. her customer service was excellent she repeated the order made sure I had everything and was very respectful... bonus she was funny and made my night.... i will go back just to get some of that good energy !!!!
  • AM
    Alex SD Mota
    Oct 18, 2025
    1.0
    Every time I buy something in this store I have a problem, terrible service, be careful, because in this store we asked for one thing and they gave us another, you asked for a large one and they delivered a small one, I felt robbed.
  • TH
    tamika Henderson
    Oct 17, 2025
    3.0
    Service was actually very nice. The young ladies were helpful with the ordering. Checkers is not what it use to be..the champ burger has been reduce to half the meat and size of what was and the fries are skinny fries. It's really not fair when the servers mix old and new fries together..OLD .cooked ahead ( bottom of barrow) hard, crusty. Rubbery I was so glad they gave me fresh fries when I complained..I appreciate the staff.

Frequently Asked Questions About Checkers

What are the regular opening hours for Checkers at 111 Hartford Street in Newark, NJ?

Checkers is open from 10:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 10:00 AM to 5:00 AM on Fridays and Saturdays.

Does Checkers at 111 Hartford Street offer drive-thru service?

Yes, this Checkers location has a drive-thru service to provide convenient ordering options.