Smashburger

4.4
1085 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1260 Springfield Ave., New Providence, NJ
07974, United States

Hours

Reviews

4.4
1,076 reviews
5 stars
745
4 stars
180
3 stars
71
2 stars
23
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food as delicious, with specific mentions of burgers and tater tots being fresh and well-prepared.

Service

The staff received high marks for being friendly, attentive, and professional, with several standout employees mentioned by name.

Cleanliness

The establishment is consistently noted for its cleanliness, contributing to a pleasant dining experience.

Atmosphere

Customers enjoyed the atmosphere, describing it as welcoming and vibrant, making it a great place to dine.

Speed of Service

Many reviews highlighted the quick service, with food being prepared and served promptly.
  • J
    •Jennarator•
    4 days ago
    2.0
    Went in yesterday. NOV.19TH for lunch little after 2:00. Our order was taken at 2:19 according to my receipt and we got our food at 2:50, then the cashier said the tenders will be done shortly, 10 minutes later we got them, now 3:00. I gave the cashier a 3 dollar tip when she took our order, there were only a couple other customers in the store at that time and now we were running late to our next job. The cashier hands me the tenders and as I'm walking away she yells out your welcome at me. Just so you know other customers that were there were not happy either with how long it took because one of them flagged me down to say I can't believe how long everything took. By the way, food is awesome and always is at all locations I've been to but service horrible yesterday.
  • CN
    Christine Nigro
    6 days ago
    5.0
    Yummy Yummy 😋 I like the seating in this location. Clean. Open. Welcoming. We got burgers, dogs, tots, fries... everyone was happy and satisfied 😁 Also, clean bathrooms.
  • GC
    Greg Crocitto
    Nov 17, 2025
    5.0
    Emily was absolutely amazing! Fast, friendly and smiling! Kaitlyn was also amazing! When I walked in she was scrubbing the floors! (The careing and commitment was a breath of fresh air)
  • HH
    High Marshal Helbrecht
    Nov 14, 2025
    5.0
    Ariyah and Kaitlyn were both very courteous and professional. My son and I surely appreciated them as we have not been at smash burger in a while.They've made this experience very nice and we will be back to this location.
  • GF
    Giovanna Ferrigno
    Nov 8, 2025
    1.0
    I went for lunch and there was nobody there, it took them 40 minutes to make a BURGER which should not have took that long for FAST food, my stomach was hurting after I ate it. It was not busy so I don’t understand why it took a whole hour to make a burger and fries that are already made anyways. Also my order was made after the 40 minutes and was sitting on the counter for another 20 until I went up to them and asked and it was on the damn counter the whole time. I understand it’s fast food and it will make my stomach hurt but it should not take an hour. Also the employees were EXTREMELY slow, had no sense of urgency and were packing online orders before taking care of their line with people waiting. As somebody who works in food if there is nobody waiting for their online order you help the people that are in person first. 0 stars.

Frequently Asked Questions About Smashburger

What type of food does Smashburger specialize in?

Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

Where is Smashburger located?

Smashburger is located at 1260 Springfield Ave., New Providence, NJ 07974, United States.