Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.5
1,136 reviews
5 stars
804
4 stars
181
3 stars
71
2 stars
22
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the staff for being friendly, attentive, and providing excellent service, with specific mentions of employees like Ariyah and Jason.
Food Quality
The food received positive feedback for being delicious and satisfying, although some customers noted issues with specific items like fries being undercooked or greasy.
Cleanliness
Many reviews highlighted the cleanliness of the location, including the dining area and bathrooms, contributing to a pleasant dining experience.
Speed of Service
While some customers enjoyed quick service, others expressed frustration with long wait times for their orders, indicating inconsistency in service speed.
- KKkara6 days ago5.0The food was excellent, the most notable dish being the smash fries. The service was exceptional. When we asked for large cheese fries, there was a mistake at the register and we were only charged for regular cheese fries. When I asked the cashier about the issue, he made sure we got large cheese fries on top of the regular fries at no additional cost. The food came out fast and hot and the tables were neat and clean.
- ACAlexander CampbellJan 4, 20265.0Had a really good experience at this Smashburger recently. The service was quick, the order was right, and everything ran smoothly, which made the visit easy and enjoyable. Isabel made the experience even better. She was friendly, helpful, and had a great attitude that stood out. Definitely worth coming out!
- ICIsaac CDec 22, 20251.0What a disaster this place was, the tables were filthy there were like 5 staff standing around goofing off. Clearly no manager or supervisor to be found. The girl at the register said they had run out of cheese which is extremely pathetic and embarrassing. The French fries were swimming in grease and weren't properly drained, way too much rosemary it's all you taste. Will never be returning to any location pertaining to this burger chain due to very poor customer service and food quality that is not worth the price.
- ACAngel CastanedaDec 19, 20255.0second time going to a smashburger and the food doesn't dissapoint although my cowboy big dog had all of the crispy onion on top of everything so it was really hard to get a good bite out of my big dog with everything in it. otherwise, good food.
- CNC.Harrison NailsDec 18, 20255.0I came here to grab an UberEats order for delivery, but ended up having a pleasant experience myself. Clean, quick, and friendly. Jason not only got my pickup quickly, but went beyond regular service. AWESOME JOB!
Frequently Asked Questions About Smashburger
What type of food does Smashburger specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
Where is Smashburger located?
Smashburger is located at 1260 Springfield Ave., New Providence, NJ 07974, United States.
What are the regular opening hours for Smashburger?
Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM.
Does Smashburger offer delivery services?
Yes, Smashburger offers delivery services with opening delivery hours from 10:00 AM to 9:00 PM on weekdays and Sunday, and from 11:00 AM to 9:30 PM on Friday and Saturday.
Can I order and pay ahead for pickup at Smashburger?
Yes, Smashburger has an order and pay ahead system available for pickup.
Does Smashburger have seating available and is it family-friendly?
Yes, Smashburger offers seating, welcomes families, and has amenities such as high chairs and wheelchair-accessible entrances and restrooms.
Is Smashburger suitable for vegetarians and does it serve breakfast?
Yes, Smashburger serves vegetarian options and offers breakfast, lunch, and dinner menus.
How can I contact Smashburger?
You can contact Smashburger by phone at +1 908-286-0100.
What nearby places can I visit around Smashburger?
Near Smashburger, you can visit places like Kessler Rehabilitation Center for physical therapy, Bellariva Pizzeria for pizza, and Village Shopping Center for shopping.
Are there fitness and wellness options near Smashburger?
Yes, nearby fitness and wellness options include Pure Barre gym, New Providence Karate and Kickboxing, Martial Arts for Life, Orangetheory Fitness New Providence, and Elements Massage spa.
What are some nearby services and shopping options to Smashburger?
Nearby services and shopping options include AT&T mobile phone stores, Braunschweiger Jewelers, Sport Clips Haircuts of New Providence, RadioShack electronics store, and Western Union money transfer services.