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McDonald's

3.5
(745 reviews)

Business Details

(908) 508-0045
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1771 Springfield Ave, New Providence, NJ
07974, United States

Hours

Reviews

3.5
745 reviews
5 stars
281
4 stars
155
3 stars
109
2 stars
56
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude and unhelpful staff, while others praised the friendly and attentive service.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, particularly in the drive-thru and delivery services.

Food Quality

Feedback on food quality was mixed; some customers enjoyed hot and well-prepared items, while others received cold or poorly made food.

Cleanliness

The cleanliness of the location received positive remarks, with some customers noting clean bathrooms and a pleasant atmosphere.
  • EP
    Emily Palacio
    6 days ago
    1.0
    If i could give this restaurant customer service 0 stars, i would. I went there yesterday with my child and I asked for a medium sprite, and a small sprite. I received the medium sprite but the guy at the window gave me a medium coke instead of my small sprite. He told me "just take it" while rolling his eyes. I said no, she wanted a small sprite. He rolled his eyes again and proceeded to get me a small COKE. I looked at him and was like i wanted a sprite! The food was decent, but the service needs improvement.
  • MM
    Marty
    Feb 15, 2026
    4.0
    One of the rare McDonald's that still has a fill your own drink machine. Was also clean and fast service.
  • MP
    Michael Passarelli
    Feb 3, 2026
    1.0
    The only car in the drive thru, still asked to move forward and wait, which is fine, except the food was then wrong and cold. Keep giving this location tries and every time I regret it.
  • AA
    Ashton
    Jan 24, 2026
    5.0
    This is one of the best McDonald’s I’ve ever had to pleasure of eating. This has reliably been my go to spot for over 3 years. I am proud and delighted to say that once again, the fries were cooked perfectly and were piping hot what’s served. The McNuggets were both juicy and crispy, and the burger as usual was delicious.
  • MT
    Mark Tai
    Jan 6, 2026
    5.0
    This McDonald’s is consistently one of the best in the area based on my recent drivethru experiences at 3 different locations. Fries and nuggets were crispy hot, Spicy McCrispy Deluxe was well put together, Coke tasted like it just came out of their steel containers, and fast food was fast.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1771 Springfield Ave?

McDonald's at 1771 Springfield Ave is open daily from 6:00 AM to 11:00 PM.

Is the drive-thru service available and what are its hours?

Yes, the drive-thru is available daily from 6:00 AM to 11:00 PM at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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