Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.1
(422 reviews)

About

Mexican Restaurant
Chipotle New Providence is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1260 Springfield Ave, New Providence, NJ
07974, United States

Hours

Reviews

3.1
422 reviews
5 stars
131
4 stars
86
3 stars
26
2 stars
33
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, unhelpful attitudes, and long wait times.

Food Quality

Many customers reported unsatisfactory food quality, including small portion sizes, missing ingredients, and unappetizing food.

Cleanliness

The location was frequently described as dirty, with overflowing trash and unclean tables.

Management Issues

Several reviews pointed to poor management practices, including lack of oversight and inadequate staff training.

Order Accuracy

Customers experienced frequent issues with incorrect orders and missing items, particularly with online orders.
  • LL
    Layla
    Feb 23, 2026
    1.0
    I literally just wanted to know if they were open due to the snow and the robot gave me a runaround for 15 minutes long enough to make me not want to go to the store. Just let us talk to real humans again
  • RG
    Richie Gonzalez
    Feb 12, 2026
    4.0
    Decent price for food.
  • PC
    Phil Cruz
    Jan 28, 2026
    1.0
    Extremely unsatisfying. Probably the worst chipotle I’ve been to. Worse enough for me to actually write a review. It’s like they saw my order and purposely did the opposite of what I asked. Barely anything in my bowl, despicable.
  • RR
    RF
    Jan 18, 2026
    1.0
    Chipotle needs to permanently close this franchise. The owner must not give a damn or live out of state/area and never check in on the location. Managers clearly could care less about the quality and conditions of the location. I can't even blame the employees at this point because there is no excuse other that just bad management.
  • JS
    Juni Sanchez
    Jan 16, 2026
    1.0
    Has to be the worst Chipotle in the entire country. There isn’t one redeeming quality about this place other than the location. For how much this community supports this business you’d think they’d try and do better but they don’t. If you have the means go to the location on 22, it’s so much better.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address and location details of Chipotle Mexican Grill in New Providence?

Chipotle Mexican Grill is located at 1260 Springfield Ave, New Providence, NJ 07974, next to Starbucks in the Union sublocality.

What are the operating hours of Chipotle Mexican Grill in New Providence?

The restaurant is open daily from 10:45 AM to 11:00 PM, Monday through Sunday.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: