Business Details
About
Mexican Restaurant
Chipotle New Providence is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
416 reviews
5 stars
129
4 stars
85
3 stars
27
2 stars
33
1 star
142
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and overflowing trash cans.
Service Quality
Customers frequently reported rude and inattentive staff, with many expressing frustration over poor customer service experiences.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items, small portion sizes, and missing ingredients.
Order Accuracy
Numerous customers experienced problems with incorrect orders, including missing items and wrong food being served.
Management Issues
Feedback indicated a lack of effective management, with complaints about unprofessional behavior from staff and poor handling of customer complaints.
- WWWatShmatJan 2, 20262.0Out of ingredients, dirty, and staff was unpleasant
- AAAlessandraDec 8, 20251.0This place is disgusting. As someone who has been (like most people) to a bunch of Chipotle locations, this is by far the worst one I've ever been to and I've never felt the need to write a review for a Chipotle until I stepped foot in this one. To start, at dinner time, 6:30pm, they had no fajita veggies, corn, or sofritas and were not even attempting to make more. No vegetarian options at all and said I had to wait 30 minutes if we wanted them. The line was almost out the door and the employees could care less about how fast they were working. The tables were all disgusting with trash on them and the trash cans as pictured were so overstuffed people couldn't even throw their trash away. This whole place should be looked into...I will never return.
- ICIsaac CDec 7, 20251.0The most dysfunctional, unorganized and disgusting location I've been to yet.No real manager or kitchen supervisor is ever present.Rude, inattentive, inexperienced staff. No passion or standards. Maybe hire actual people with food service experience and fluent in Spanish. People in these surrounding towns pay a lot of money expecting fresh,flavorful, affordable fair. You are missing the mark and need to reevaluate your staff and their priorities. Good riddance you just lost another customer and I used to eat it several times a week,but customer service has been harrowing as of lately.
- ECEmma CDec 3, 20255.0I just took a big exam and I’m so hungry and I have to say this is the best cooked steak I have EVER had from a chipotle bowl it tastes so good made my day thank you to whoever cooked this. I am disappointed sometimes when I order steak but omg this is tender and cooked just right tysm
- GWGood Samaritan Peaceful worldNov 18, 20255.0They are the best!! I have gone to other locations and gotten sick to the stomach, but this new providence location is one of the best locations. Very delicious fully cooked food and excellent customer service!! Highly recommend this Chipotle to everyone!!
Frequently Asked Questions About Chipotle Mexican Grill
What is the address and location details of Chipotle Mexican Grill in New Providence?
Chipotle Mexican Grill is located at 1260 Springfield Ave, New Providence, NJ 07974, next to Starbucks in the Union sublocality.
What are the operating hours of Chipotle Mexican Grill in New Providence?
The restaurant is open daily from 10:45 AM to 11:00 PM, Monday through Sunday.
Does Chipotle in New Providence offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at this location.
How can I place an order online for Chipotle New Providence?
You can order online through Chipotle's official order site at https://order.chipotle.com/ or use their mobile app available on the Apple App Store.
What type of cuisine and menu options does Chipotle New Providence provide?
Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial additives.
What social media platforms can I follow Chipotle Mexican Grill New Providence on?
You can follow them on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube to stay updated.
What nearby restaurants can I visit around Chipotle New Providence?
Nearby dining options include Burger King, Starbucks, Jersey Mike's Subs, Smashburger, Bellariva Pizzeria, Harlee's Tap and Grille, Muscle Maker Grill, and Chen's Restaurant.
Are there any nearby places where I can get a coffee or a quick drink before or after visiting Chipotle?
Yes, Starbucks is conveniently located next to Chipotle, offering coffee and smoothies for a quick refreshment.
What are some nearby health and wellness services around Chipotle Mexican Grill in New Providence?
Nearby health and wellness options include Kessler Rehabilitation Center, Elements Massage, IVX Health Infusion Center, Pure Barre gym, and massage and beauty salons like Creations Salon.
Does Chipotle Mexican Grill New Providence support any special payment options or catering services?
Yes, the Chipotle location offers catering services and accepts credit cards and gift cards for payment convenience.