Taco Bell

3.8
1120 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1120 Somerset Street in New Brunswick. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1120 Somerset Street, New Brunswick, NJ
08901, United States

Hours

Reviews

3.8
1,120 reviews
5 stars
503
4 stars
262
3 stars
164
2 stars
60
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from night shift staff, with reports of rudeness and lack of assistance.

Food Quality

Customers frequently complained about inconsistent food quality, including stale items, incorrect orders, and overall dissatisfaction with freshness.

Order Accuracy

Many patrons reported issues with order accuracy, including missing items and incorrect modifications, leading to frustration.

Cleanliness

While some customers noted cleanliness in the dining area, others pointed out that certain areas, like the drink station, needed more attention.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours or when picking up online orders.
  • JM
    Jennifer Muscle
    Nov 15, 2025
    5.0
    I am a delivery driver for doordash and had a pickup here, as I often do. They are friendly, fast and food always looks and smells great. I've eaten at this location in the past and everything was great.
  • AM
    A M
    Oct 31, 2025
    1.0
    Some of the people that work there can use some customer service training, especially the Indian lady.
  • CC
    crow
    Oct 25, 2025
    1.0
    went through the drive thru at 8pm. no cars in sight, and it wasn't busy what so ever. my friend ordered first, and i took a bit longer cause ive never been to taco bell before and had to read the menu. the worker rushed me, didnt even wait for me to order after i said i needed a minute, and just yelled the whole time. terrible customer service!!
  • SP
    Saagar Patel
    Oct 24, 2025
    1.0
    This Taco Bell location has really gone downhill lately — in food quality, consistency, and customer service. The tortillas were dry and crumbling, like they’d been left sitting out for hours. The rice was crunchy and hard. But the worst part was the sauce situation. EVERY sauce container was empty and the counter area looked like it hadn’t been touched in days. I brought over one of the empty containers and requested they refill it with hot sauce, the employee took the container and instead of refilling it, handed me four sauce packets. I explained that I’d need more, and she reluctantly gave me four more. When I asked again, she said, “The sauce is expensive, and you only have a small order.” I'd just spent $20 — — and she finally gave me two more packets before refusing to give me any more. I left at this point to avoid losing my cool. I didn’t realize Taco Bell had started charging its employees for the sauce packets they hand out!
  • PK
    Patel Kamini
    Oct 7, 2025
    1.0
    I went on last October 4th on Saturday 1120 Somerset St, New Brunswick NJ and I spent almost $57.32 and they didn't give me enough sauce, I ordered a chalupa and that chalupa was not fresh at all so I told them Can you make a fresh one please and then one of the girl who was there in night sift and other Lady named Maria she said When you make an order after you have to come to the front and you have to ask for fresh food so I told them so you don't make fresh food for all customers and you give them leftover food, the both Ladies who work night shift are both so rude and the way they speak is so nasty, I have been there at night time and the Night Shift people don't understand English and they don’t speak English very well, I asked them Store manager number, but they didn’t provide me the store manager's number either. please, please teach the night shift staff to learn some manners. One star for night shift staff, very poor service “only” the night shift.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1120 Somerset Street, New Brunswick?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Saturday, and from 9:00 AM to 1:00 AM on Sunday.

What is the physical address of this Taco Bell location?

It is located at 1120 Somerset Street, New Brunswick, NJ 08901, USA.