Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incomplete or incorrect orders, often requiring returns or refunds.
Service Speed
Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 30 minutes.
Staff Attitude
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and poor customer interaction.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the bathrooms.
Food Quality
While some customers enjoyed the food, others expressed dissatisfaction with cold or poorly prepared items.
MG
Maria González
4 days ago
1.0
Mal servicio,
Repetí mi orden varias veces y aún así me dieron la comida incompleta.
Pedí 4 hamburguesas
Una plane y tres con queso y solo me dieron 3 hamburguesas y me cobraron 5 .
Además que encontré cabellos , uno en las papas fritas y otro en una hamburguesa.
Leyendo los comentarios veo que pasa seguido que dan mal las órdenes.
La comida es buena pero mal servicio
JJ
Jaime
Feb 21, 2026
1.0
I went through the Drive-thru and got cold fries & nuggets then when i went back inside to ask for it fresh, they took 10 minutes and still gave me the same cold nuggets!!!!! (It was also the manager I spoke to) Absolutely ridiculous I will never come back here.
PP
Pattyguillen1723
Jan 18, 2026
1.0
I order food two New York jets boxes and they didn’t put half of my food which I didn’t approve bad I had many problems here I would like for y’all to fix this
JR
Jamal Richardson
Jan 16, 2026
5.0
Stopped into McDonald’s and the experience was solid from the moment I walked in. The staff moved with purpose, kept the line flowing, and stayed polite even with a steady crowd. My order came out fast, accurate, and hot — fries were crisp, sandwich was put together cleanly, and nothing felt rushed or sloppy.
The dining area was tidy, tables wiped down, and the overall vibe felt organized instead of chaotic. It’s the kind of location you can rely on when you just need something quick, warm, and consistent. I left satisfied and would definitely return.