Mamoun's Falafel

Reviews

• ST

  SRIV THEFOUR

  Jan 2, 2026
  5.0
  2026 jan 1: Very nice schwarma experience. Fast ordering system & turnaround. Desk staff also told us about the family ownership & procurement process which was amazing. Wa there earlier in December. Will return again at this Easton Ave, New Brunswick NJ location.
• PM

  Prathamesh Mahajan

  Dec 31, 2025
  1.0
  Their quality has gone down alot. I ordered a lamb shwarma platter, lamb was just not stale and stinky, it was not even a shwarma. I will never go to this location again. I not only threw the food but I almost puked after the first bite. Thanks for ruining it.
• AN

  abu nasar

  Dec 31, 2025
  1.0
  I ordered it two chicken sandwich and one lamb. Sharma didn’t give any chicken inside the chicken sandwich and lamb Shawarma sandwich so nasty do not go over there don’t eat and they are very disrespectful. The customer.
• SS

  sneh shah

  Dec 29, 2025
  5.0
  If I had the option to give more than five stars, I would absolutely do it. ⭐⭐⭐⭐⭐➕ The food at Mamoun’s is amazing, and the service is just as awesome—but what truly impressed me was an experience I had a couple of days ago. I accidentally lost my wallet at Mamoun’s. It had important documents and some cash in it, so you can imagine how worried I was. Today, I called them in the morning, and to my surprise, they had my wallet safe and sound. When I picked it up, everything was exactly the same as when I lost it—nothing missing. I want to give a huge shout-out to the manager, Jihaad, and to Lexxi. Their honesty, professionalism, and kindness truly mean a lot. People like Jihaad and Lexxi are real gems in our community and are honestly hard to find these days. Thank you, Mamoun’s, not just for great food, but for having such trustworthy and wonderful people. Highly recommended! 🙌
• SM

  Shikha Mehta

  Dec 28, 2025
  1.0
  I’m writing this review mainly about the customer service, because the food was good — nothing special. Still wondering why we tipped, since there was basically no customer service to speak of. We cleaned up everything ourselves and accidentally left one mango drink on the table (which was honestly terrible anyway). Instead of just taking care of it, the lady at the front told us to throw it out ourselves. Like… isn’t that literally part of the job? The attitude was completely unnecessary. On top of that, ( before we were ordering) there were advertisements everywhere for “$10 off $30 if you order online when you use gift cards.” Sometimes they don’t allow it the same day, which is already confusing, so we politely asked if we could place an online order using the same gift card. The same lady just said, “I don’t know about this,” which was frustrating—like, you work here. Right after that, she removed all the ads, as if to shut down any more questions. This was our first time coming here after hearing good things from friends and family, and since we’re visiting from Canada, this place was on our list. Huge disappointment. If being polite to customers is too much effort, maybe customer service isn’t the right job for that lady working in the front!

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