Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Brunswick, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Inconsistent customer service experiences reported, with some staff being rude or unprofessional.
Cleanliness
Multiple reviews mention unsanitary conditions, including dirty floors and bathrooms.
Product Quality
Customers expressed dissatisfaction with food and drink quality, including poorly prepared items and watered-down coffee.
Convenience
The location is praised for its convenience, especially for commuters, but operational issues like late openings were noted.
Staff Attitude
Mixed feedback on staff friendliness, with some customers reporting positive interactions while others experienced disrespect.
NR
Noelle Rey
Nov 16, 2025
1.0
I understand the surrounding area does not permit for much pleasantries however if you do not want to work in customer service please work hard to move up in your company so you are not dealing with customers.
TT
thomas taylor
Oct 24, 2025
3.0
Okay where do I start? The inconsistentcy in customer service on a whole stems from the unprofessional behavior of the smart alec so-called manager named Uriel. He isn't a nice person to me or my girlfriend.... I don't know how he treats others but like I said he treats us not like how regular customers or any type of person should be treated and over charges us for the large coffee that we often buy from there daily....
Could someone please who is the higher up to the said employee please repremand him so that we are no longer being hindered by this inconvenience...
Thanks
. End of my Ranting
SK
Shani Khan
Oct 15, 2025
1.0
Worst Dunkin ever Worst Worst customer service never ever go there trust me trust me there are alot of better dunkin than this one I ordered my Coldbrew with 4 pumps of caramel First they never put Caramel in there cuz ofc yall know what 4 pumps of caramel tastes like obviously sweet there was not a single pump of it in there and when i ask the lady she said she will charge me for it im like i ordered and asked for 4 pumps and i paid for it you never put it in my drink and now you asking me to pay for it like why ? and she started fighting me for it while i already paid for what i ordered which they didnt make it right.I will definitely ask the manager to take action on it Cuz we paying for what we want we are not getting it for free.It was Wed/Oct 5 around 5:30.
MR
Marisela Ramos
Aug 2, 2025
2.0
Las niñas todas muy amables per un muchacho de lente .. dios q tipo para mal educado
RS
Roberta Stewart
Jun 27, 2025
4.0
This place is convenient to my office, service is quick and Staff are nice
What are the operating hours of this Dunkin' location in New Brunswick, NJ?
This Dunkin' location is open every day from 5:00 AM to 8:00 PM.
Does this Dunkin' offer delivery or pickup services?
Yes, the location offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' in New Brunswick?
Dunkin' serves breakfast, lunch, and brunch meals daily.
What are some of the specialty items available at Dunkin' in New Brunswick?
The location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any holiday or seasonal drinks currently available at this Dunkin'?
Yes, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Does this Dunkin' have drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin'?
They accept both debit and credit cards for payment.
Is there free Wi-Fi available at this Dunkin'?
Yes, the location offers free Wi-Fi for customers.
Which nearby train stations can help me find the Dunkin' at 1 Railroad Plaza?
Nearby train stations include the New Brunswick Train Station, New Jersey Transit Train Station, Track 1, and Amtrak stations, which make accessing Dunkin' convenient for travelers.
What nearby restaurants could I visit before or after enjoying a treat at Dunkin'?
Nearby dining options include BonChon Chicken for Asian cuisine, Baskin-Robbins for ice cream, Gloria Jeans Coffees and Kapadokya Turkish Bakery for coffee and bakery items, as well as Korean BBQ at Roosterspin and KBG Korean BBQ & Grill.
Are there any nearby services such as banks or taxi assistance close to this Dunkin'?
Yes, nearby services include Wells Fargo Bank and PNC Mortgage for banking needs, and Victory Taxi Association for taxi services, which can assist with transportation and financial errands.