Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Brunswick, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff displaying rude and aggressive behavior towards customers.
Order Accuracy
Many customers reported issues with incorrect orders and overcharging, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.
Coffee Quality
While some customers praised the coffee, others criticized it for being weak or not fresh.
Staff Attitude
A recurring theme was the negative attitude of staff, with many customers feeling disrespected or ignored.
TP
Thomas Pearson
4 days ago
5.0
They are quick but sometimes they just have bad days we are all human
KW
Kevin Williams
Nov 12, 2025
5.0
Everyone Desires Fresh Coffee From Time To Time Along With Pastries
IR
Irma Ramirez
Oct 18, 2025
5.0
me encanta el café ☕️ 😍
DC
Diana Carbajal
Aug 14, 2025
1.0
It is a shame to read all these negative reviews beforehand and have to sit here and write my own.
Every single woman working there EXCEPT TWO, comes in as if they woke up on the wrong side of the bed. They provide nasty attitudes and aggressive behavior. I have significant customer service experience in fact Dunkin Donuts was one of my jobs in my early adulthood. The owner or the GM whom ever is in charge needs to take immediate control of their staff and put a stop to this!
How is it that they mess up MY ORDER and overcharge me and when I kindly bring it up to their attention they get upset and more than anything the person making sandwiches in the back (Hispanic heavy set woman) stops what she's doing while their is already a cashier there trying to assist. It baffles me that she has the audacity to start yelling and being so nasty. SMH They are so unprofessional, absolutely no manners, nor customer service skills/professionalism. My next step will be contacting corporate.
AU
Allan Urrutia
Jul 15, 2025
2.0
Good customer service is an essential part of a business. The women who work in this store always seem to wake up in a bad mood. They are grumpy, serious, and somewhat annoyed.
What are the operating hours of Dunkin' at 18A Elizabeth Street in New Brunswick, NJ?
Dunkin' is open daily from 5:30 AM to 9:00 PM at this location.
Does Dunkin' in New Brunswick, NJ offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' New Brunswick?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals can I get at Dunkin' in New Brunswick, NJ?
This Dunkin' location serves breakfast, lunch, brunch, and dinner items, including coffee, espresso, breakfast sandwiches, and donuts.
Can I order ahead for a faster experience at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app or their online ordering system for a quick grab and go.
What forms of payment does Dunkin' accept in New Brunswick?
Dunkin' accepts debit and credit cards for payment at this location.
Does Dunkin' New Brunswick offer Wi-Fi and is it free?
Yes, they provide free Wi-Fi for customers inside the store.
Are there any nearby restaurants where I can eat after visiting Dunkin'?
Nearby restaurants include La Cabañita, a Dominican and Spanish restaurant, Yue Wah Kitchen offering Chinese and Asian cuisine, La Finca Mexican Restaurant & Pizzeria, and Ay Caramba, a seafood and fishmonger spot.
Where can I find beauty services near Dunkin' in New Brunswick?
You can visit nearby beauty salons such as Nail Stylos, Organic Nails and Spa, and Milagro's Beauty Salon located close to Dunkin'.
What stores and services are nearby that might be useful before or after my visit to Dunkin'?
Nearby useful places include Foodtown grocery store for shopping, UPS Access Point location for courier services, Coinstar for banking needs, and LibertyX Bitcoin ATM for financial services.