Dunkin'

4.0
218 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Brunswick, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18A Elizabeth Street, New Brunswick, NJ
08901, United States

Hours

Reviews

4.0
218 reviews
5 stars
119
4 stars
49
3 stars
13
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor attitudes and unprofessional behavior from staff, with several instances of rudeness and aggression noted.

Coffee Quality

While some customers praised the coffee, others complained about weak coffee and incorrect orders.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including unsanitary conditions and unclean food handling.

Order Accuracy

Numerous complaints were made regarding incorrect orders and poor handling of special requests.
  • CF
    Carmen Figueroa
    Nov 27, 2025
    5.0
    These morning ladies are the Best to Wake you!! This is the Best Customer Service!! They have big smiles , great laugh… Beautiful Disposition to take care of all the customers… Kaira,Aris,Carmen,Lucyand the rest of the gang they are just the Best!! Oh yeah the coffee is awesome… Gracias
  • TP
    Thomas Pearson
    Nov 21, 2025
    5.0
    They are quick but sometimes they just have bad days we are all human
  • KW
    Kevin Williams
    Nov 12, 2025
    5.0
    Everyone Desires Fresh Coffee From Time To Time Along With Pastries
  • IR
    Irma Ramirez
    Oct 18, 2025
    5.0
    me encanta el café ☕️ 😍
  • DC
    Diana Carbajal
    Aug 14, 2025
    1.0
    It is a shame to read all these negative reviews beforehand and have to sit here and write my own. Every single woman working there EXCEPT TWO, comes in as if they woke up on the wrong side of the bed. They provide nasty attitudes and aggressive behavior. I have significant customer service experience in fact Dunkin Donuts was one of my jobs in my early adulthood. The owner or the GM whom ever is in charge needs to take immediate control of their staff and put a stop to this! How is it that they mess up MY ORDER and overcharge me and when I kindly bring it up to their attention they get upset and more than anything the person making sandwiches in the back (Hispanic heavy set woman) stops what she's doing while their is already a cashier there trying to assist. It baffles me that she has the audacity to start yelling and being so nasty. SMH They are so unprofessional, absolutely no manners, nor customer service skills/professionalism. My next step will be contacting corporate.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 18A Elizabeth Street in New Brunswick, NJ?

Dunkin' is open daily from 5:30 AM to 9:00 PM at this location.

Does Dunkin' in New Brunswick, NJ offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.