Papa Johns Pizza

3.5
197 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Neptune, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Neptune pizza for any occasion. Call us for pizza delivery in Neptune or stop by 712 State Route 35 North for carryout to order the best pizza in Neptune, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
712 State Route 35 North, Neptune, NJ
07753, United States

Hours

Reviews

3.5
197 reviews
5 stars
84
4 stars
33
3 stars
28
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor communication, long wait times, and unprofessional behavior from staff, leading to dissatisfaction with the service.

Food Quality

While some customers enjoyed the pizza, others experienced issues with food quality, including undercooked items and food poisoning.

Delivery Problems

Many reviews highlighted problems with delivery, including incorrect addresses, late deliveries, and orders left unattended.

Mixed Experiences

Overall, customer experiences varied widely, with some praising the pizza and service while others expressed frustration and disappointment.
  • MS
    MonaLisa Simone
    Dec 12, 2025
    1.0
    I placed an order for delivery here 2 weeks ago and my order was left on the ground w/o any notification. The only way I knew the pizza was outside was because of my neighbor. I called the store and was told my next order would be free. I tried to order today and was told they don’t see my name down for a comp pizza. I was then asked was my order under a different name etc…. as if I would call & make this up for a free pizza. Times are hard but never that hard. It’s giving they just told me anything thinking I wouldn’t take them up on their offer. 0/10 Very ghetto, unprofessional & unorganized!
  • KP
    Kahlil Platts
    Nov 18, 2025
    1.0
    I placed an order with Papa John’s at 1:06 AM, with an initial delivery estimate of 1:36 to 1:42 AM. After DoorDash took over, the estimate changed to 1:26 to 1:32 AM. However, over the next 45 minutes, the delivery time kept increasing until it went well past the restaurant’s closing time of 2:00 AM. I called the store around 1:50 AM to check on my order, but the phone just rang and no one answered. This lack of communication left me uncertain about the status of my order. If I had known about the delays, I could have picked it up myself. After reading other reviews, it’s clear this is not an isolated incident. There’s a pattern of poor communication and unreliable service. If the local store doesn’t resolve these issues, I will need to escalate the matter further, as this level of service is unacceptable. I hope Papa John’s takes these concerns seriously and makes improvements ASAP
  • VV
    Vivian Vamvas
    Nov 12, 2025
    5.0
    Pizza is always delicious
  • WR
    Willis Robert
    Sep 20, 2025
    1.0
    The app said my pizza was delivered they never delivered it I had to drive to the store and get it remade they didn't even give me all the sauces that I ordered. I understand people don't like their jobs but this is just trash service
  • N8
    NormalCat 899344
    Aug 21, 2025
    1.0
    i order papa johns a few days ago and the pizza arrived 2 hours late and the pizza tasted horrible. it also gave me a stomach bug that lasted 3 days. never buy from here.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Neptune, NJ?

Papa Johns Pizza in Neptune, NJ is open from 11:00 AM to 2:00 AM Sunday through Thursday, and from 11:00 AM to 3:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza offers delivery services with no-contact delivery options available.