Papa Johns Pizza

3.5
196 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Neptune, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Neptune pizza for any occasion. Call us for pizza delivery in Neptune or stop by 712 State Route 35 North for carryout to order the best pizza in Neptune, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
712 State Route 35 North, Neptune, NJ
07753, United States

Hours

Reviews

3.5
196 reviews
5 stars
84
4 stars
33
3 stars
28
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

While some customers enjoyed the pizza and found it delicious, others reported issues with food quality, including undercooked items and food poisoning.

Customer Service

Customer service received mixed reviews, with many complaints about rude staff, long wait times, and poor handling of orders.

Delivery Issues

Numerous customers experienced problems with delivery, including late arrivals, incorrect orders, and items left unattended.

Cleanliness

Some customers noted that the store was clean, but others raised concerns about food handling practices.

Value for Money

Customers expressed mixed feelings about pricing, with some finding deals appealing while others felt the service did not justify the cost.
  • KP
    Kahlil Platts
    6 days ago
    1.0
    I placed an order with Papa John’s at 1:06 AM, with an initial delivery estimate of 1:36 to 1:42 AM. After DoorDash took over, the estimate changed to 1:26 to 1:32 AM. However, over the next 45 minutes, the delivery time kept increasing until it went well past the restaurant’s closing time of 2:00 AM. I called the store around 1:50 AM to check on my order, but the phone just rang and no one answered. This lack of communication left me uncertain about the status of my order. If I had known about the delays, I could have picked it up myself. After reading other reviews, it’s clear this is not an isolated incident. There’s a pattern of poor communication and unreliable service. If the local store doesn’t resolve these issues, I will need to escalate the matter further, as this level of service is unacceptable. I hope Papa John’s takes these concerns seriously and makes improvements ASAP
  • VV
    Vivian Vamvas
    Nov 12, 2025
    5.0
    Pizza is always delicious
  • WR
    Willis Robert
    Sep 20, 2025
    1.0
    The app said my pizza was delivered they never delivered it I had to drive to the store and get it remade they didn't even give me all the sauces that I ordered. I understand people don't like their jobs but this is just trash service
  • N8
    NormalCat 899344
    Aug 21, 2025
    1.0
    i order papa johns a few days ago and the pizza arrived 2 hours late and the pizza tasted horrible. it also gave me a stomach bug that lasted 3 days. never buy from here.
  • RK
    Ramazi Khachidze
    Jul 23, 2025
    5.0
    Tasty food and people friendly

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Neptune, NJ?

Papa Johns Pizza in Neptune, NJ is open from 11:00 AM to 2:00 AM Sunday through Thursday, and from 11:00 AM to 3:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza offers delivery services with no-contact delivery options available.