Dunkin'

3.4
358 reviews
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Business Details

3701 Route 33, Neptune, NJ
07753, United States
(732) 922-8122
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Neptune, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3701 Route 33, Neptune, NJ
07753, United States

Hours

Reviews

3.4
358 reviews
5 stars
138
4 stars
67
3 stars
36
2 stars
22
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with their treatment.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and disappointment.

Speed of Service

While some customers experienced quick service, many others noted slow service, particularly during busy hours or when ordering inside.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the preparation area and bathrooms, impacting overall customer experience.

Management

There were mixed reviews about management, with some praising new management for improvements, while others criticized the overall management and staff training.
  • RB
    Reid M Baron
    Oct 13, 2025
    5.0
    Good, fast food, great service. Very little wait to have your order ready.
  • BA
    Bill Sail Away Apps
    Sep 23, 2025
    5.0
    Excellent food and outside was a quiet Pleasant atmosphere.
  • BN
    Berline N
    Sep 20, 2025
    1.0
    The staff is so rude and disrespectful, I went in to ask for a plain bagel with egg and no bacon, they gave gave a burnt croissant and wen I stated I ask for a bagel not a croissant the girl who took my order started yelling at me saying I should’ve asked for what I wanted they can’t read my mind or guess what I want, every time I come here I get mistreated, this store sucks, they should really train their staff, totally a mood killer, I will never step foot in that store again and I will advise my friends and family to not go there unless they want to have a horrible experience, no wonder why they barely have customers go in there.
  • CI
    Contina Irizarry
    Sep 15, 2025
    1.0
    Why is a chocolate never give someone snack and bacon the way it’s supposed to be why is the bacon half cooked not even season. It’s damn near raw. Throw in a bag.
  • DS
    Dannell S.
    Sep 12, 2025
    2.0
    They’re only quick if you’re ordering ahead on the app and even then sometimes you have to wait. Seems like they just don’t have enough staff + the stay can’t handle the amount of customers or don’t care. I stopped getting drinks from this location + sandwiches are almost always cold (cheese not melted is a big sign and sandwiches are kinda sloppy).
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Neptune, NJ?

Dunkin' in Neptune, NJ is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.