Dunkin'

3.7
371 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Neptune, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1400 Corlies Ave, Neptune, NJ
07753, United States

Hours

Reviews

3.7
371 reviews
5 stars
179
4 stars
68
3 stars
29
2 stars
21
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor order accuracy.

Order Accuracy

Many customers express frustration over incorrect orders, with frequent complaints about items being missing or wrong.

Food Quality

Feedback on food quality is inconsistent, with some customers enjoying fresh items while others report stale or poorly prepared food.

Drive-Thru Experience

The drive-thru service is often criticized for long wait times and lack of communication, leading to customer dissatisfaction.

Management Issues

Several reviews mention poor management and staffing problems, contributing to a chaotic environment and negative customer experiences.
  • NG
    Nayashia Green
    Sep 22, 2025
    5.0
    Love the new remodel! 😍 The workers are friendly and know my order when i pull up to the speaker! Nayashia runs on dunkin! 🍩 ❤️
  • CM
    Cassandra Mallard
    Aug 3, 2025
    1.0
    The coffee was horrible horrible Horrible. The only thing good was the wrapped cake.
  • PS
    Patrick Serpico
    Jun 21, 2025
    1.0
    Went here twice today. I speak for a living and speak loudly, clearly and at a good pace at all drive thrus because I realize there can be background noise on both ends. Today, on my first visit, I had to repeat myself three times so far as what I wanted, to the point that when the employee repeated my order back to me, I had to say “skim” for a fourth time. This wasn’t difficult. I literally only ordered a Large Iced Mocha Latte with Skim. That’s it. That was the entire order and it seemed too difficult for the person working the drive thrus. A few hours later I went back and ordered the same exact drink. I received a medium. I did not pay for a large (supposedly—I didn’t bother asking for a receipt) but I’m not sure how the word large sounds anything remotely like the word medium. I’ll never go again.
  • MP
    Mukesh Patel
    Jun 8, 2025
    5.0
    Great service. Food was hot and fresh!
  • TA
    Tala Adams
    Jun 2, 2025
    4.0
    Some time my food is cold. And one time my food was just on the table they did not bring it to my car .I was just waiting there and someone else got there food.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of this Dunkin' location in Neptune, NJ?

This Dunkin' location in Neptune, NJ is open every day from 4:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.