Arby's

4.1
1113 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3585 Route 66, Neptune, NJ
07753, United States

Hours

Reviews

4.1
1,113 reviews
5 stars
576
4 stars
276
3 stars
123
2 stars
50
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the deliciousness while others reported issues like cold sandwiches and food poisoning.

Customer Service

Customer service experiences vary widely; some customers praised friendly and helpful staff, while others reported rudeness and unprofessional behavior.

Cleanliness

Cleanliness of the restaurant is noted positively by some, but others reported issues with dirty tables and restrooms.

Order Accuracy

Several customers experienced problems with order accuracy, including missing items and incorrect orders.

Speed of Service

Service speed is inconsistent, with some customers noting quick service while others experienced long wait times.
  • KB
    Kevin Bayer
    Dec 27, 2025
    1.0
    A little word of advice when someone orders the French dip sandwich it makes sense to inlude the French dip
  • CW
    cynthia Waterman
    Dec 14, 2025
    3.0
    I usually travel from toms river to go there. I went twice this time and both times I got the beef gyro, both times within 24 hours The bread was hard as a rock very sloppily made and there were some spices that were never put on there before. Arbys is my favorite but this was a disappointment
  • GR
    Gill Restaino
    Dec 6, 2025
    5.0
    Place has fresh food great service. The gentlemen that helped me the other night was very helpful and kind those guys are great
  • LY
    LaVerne Yates
    Nov 30, 2025
    5.0
    Have not been in a few years.. Drive thru rep was courteous, patient and understanding. Gave coupons and very nice. Would go back again
  • DM
    Daniel Mazzeo
    Nov 24, 2025
    5.0
    I normally do not go to fast food places but after going to Walmart we stop at Arby's drive thru. The service was excellent. The person working at the windows was very amicable. He went above and beyond his job duties. He even commented on how nice my shirt looked. Outstanding!!! Oh yeah, the food was delicious too.