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Arby's

4.1
(1122 reviews)
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Business Details

3585 Route 66, Neptune, NJ
07753, United States
(732) 455-5795
http://www.arbys.com/locations/us/nj/neptune/3585-route-66/store-7652
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3585 Route 66, Neptune, NJ
07753, United States

Hours

Reviews

4.1
1,122 reviews
5 stars
583
4 stars
278
3 stars
123
2 stars
50
1 star
88

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with many praising specific items like the roast beef sandwiches and curly fries, though there were complaints about cold food and poor preparation.

Customer Service

Service experiences varied widely; while some customers highlighted friendly and attentive staff, others reported rude behavior and unprofessionalism.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were significant complaints about dirty tables and restrooms.

Order Accuracy

There were multiple instances of incorrect orders and issues with mobile ordering, leading to customer frustration.
  • LL
    Linda Letrick
    3 days ago
    5.0
    Love Arby's food. Delicious and good customer service too. I had the French dip this time always yummy. And had the peach cobbler roll, ya should try this. It a limited time thing.🍽🥩❤️
  • DD
    D
    Feb 12, 2026
    5.0
    I visited for lunch, and it was outstanding. The roast beef sandwich was great and the crinkle-cut fries were excellent. Not like McD’s … the fries were fresh and hot. The drive thru service was great, nice young guy taking care of business. It was $13, including a bottle of water. Overall, a fantastic experience at this location.
  • KB
    Kevin Bayer
    Dec 27, 2025
    1.0
    A little word of advice when someone orders the French dip sandwich it makes sense to inlude the French dip
  • CW
    cynthia Waterman
    Dec 14, 2025
    3.0
    I usually travel from toms river to go there. I went twice this time and both times I got the beef gyro, both times within 24 hours The bread was hard as a rock very sloppily made and there were some spices that were never put on there before. Arbys is my favorite but this was a disappointment
  • GR
    Gill Restaino
    Dec 6, 2025
    5.0
    Place has fresh food great service. The gentlemen that helped me the other night was very helpful and kind those guys are great
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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