When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Neptune City 3rd Avenue. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported issues with cold, poorly seasoned, or incorrect food orders.
Customer Service
Numerous reviews highlighted rude and unprofessional staff interactions, with complaints about long wait times and poor handling of orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including unclean bathrooms and food handling practices.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted good food quality on occasion.
NO
Natasha Orenczak
2 days ago
1.0
I am not sure what happened to this Wingstop but this is the second time in a row our regular bone in wings have NO seasoning! I live in Neptune and would occasionally pick up wings and get my own veggies from Stop and Shop. We always get the dry rub, Louisiana and Hot Honey. The last two visits, the wings are just made completely different. It's bizarre. I think they changed the chicken supplier and cut back on the seasoning. I would have been fine if the cut the seasoning the fries, which I know not to order anymore since the one time I did order them and the salt/seasoning was out of this world! Why don't they do something about the quality? I see other reviewers have the EXACT same complaints. Don't they care?
KK
Katie
Dec 1, 2025
1.0
This wing stop location is not clean. I got very sick and food poisoning from here.
NN
Nicolas N
Nov 23, 2025
3.0
3 stars. Boneless wings are more fried than they are of chicken and are barely seasoned.
MM
MangoTv
Nov 16, 2025
1.0
If I could rate this place anything less than a zero I would. I haven’t had wingstop in months and I finally decided to order it. I received cold wings, cold fries that are salty. And the wings are flavorless. This was an extremely bad experience and I don’t recommend coming here if you want a good quality meal. I returned and asked for a refund and the lady was smiling in my face. Dont come here. Save your money! A bottomless pit of salt!
NN
Nemerteus
Oct 31, 2025
1.0
Ordered 20 wings and got 10. I honestly don't know how this place stays open and I won't be finding out any time soon in the future.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Neptune City 3rd Avenue offer?
Wingstop Neptune City offers classic wings, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Neptune City 3rd Avenue?
Wingstop Neptune City is open daily from 10:30 AM to 1:00 AM for pickup, takeout, and delivery services.
Does Wingstop Neptune City 3rd Avenue have a drive-through service?
No, Wingstop Neptune City does not offer drive-through service; it is closed for drive-through every day of the week.
What payment options are accepted at Wingstop Neptune City 3rd Avenue?
They accept American Express, Discover, MasterCard, and Visa for payments.
Can I order Wingstop Neptune City 3rd Avenue wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps available on iOS and Android.
What pickup and delivery services are available at Wingstop Neptune City 3rd Avenue?
Wingstop Neptune City offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Wingstop Neptune City 3rd Avenue located?
Wingstop Neptune City is located at 116 3rd Avenue, Neptune City, NJ 07753, United States.
What are some nearby places of interest around Wingstop Neptune City?
Nearby places include GameStop, Eucalyptus Houseplants and Home, Coinstar Kiosk – Bitcoin ATM, VN Nails, Great Wall Chinese Restaurant, and Domino's Pizza.
How can nearby transit or community places help when visiting Wingstop Neptune City?
Visitors might use the nearby Neptune City Community Center for recreation before or after enjoying a meal, or access banking services at PNC Bank or postal needs at United States Postal Service nearby.
Are there nearby dining options to try alongside Wingstop Neptune City?
Yes, customers can explore other nearby dining options like Great Wall Chinese Restaurant, Domino's Pizza, Nanno's Pizza & Grill, Restaurante Salvadoreno, KFC, and Empire Buffet.