Wingstop

3.7
368 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Neptune City 3rd Avenue. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
116 3rd Avenue, Neptune City, NJ
07753, United States

Hours

Reviews

3.7
368 reviews
5 stars
210
4 stars
35
3 stars
21
2 stars
16
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, poorly seasoned, or incorrect food orders.

Customer Service

Numerous reviews highlighted rude and unprofessional staff interactions, with complaints about long wait times and poor handling of orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including unclean bathrooms and food handling practices.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted good food quality on occasion.
  • NO
    Natasha Orenczak
    2 days ago
    1.0
    I am not sure what happened to this Wingstop but this is the second time in a row our regular bone in wings have NO seasoning! I live in Neptune and would occasionally pick up wings and get my own veggies from Stop and Shop. We always get the dry rub, Louisiana and Hot Honey. The last two visits, the wings are just made completely different. It's bizarre. I think they changed the chicken supplier and cut back on the seasoning. I would have been fine if the cut the seasoning the fries, which I know not to order anymore since the one time I did order them and the salt/seasoning was out of this world! Why don't they do something about the quality? I see other reviewers have the EXACT same complaints. Don't they care?
  • KK
    Katie
    Dec 1, 2025
    1.0
    This wing stop location is not clean. I got very sick and food poisoning from here.
  • NN
    Nicolas N
    Nov 23, 2025
    3.0
    3 stars. Boneless wings are more fried than they are of chicken and are barely seasoned.
  • MM
    MangoTv
    Nov 16, 2025
    1.0
    If I could rate this place anything less than a zero I would. I haven’t had wingstop in months and I finally decided to order it. I received cold wings, cold fries that are salty. And the wings are flavorless. This was an extremely bad experience and I don’t recommend coming here if you want a good quality meal. I returned and asked for a refund and the lady was smiling in my face. Dont come here. Save your money! A bottomless pit of salt!
  • NN
    Nemerteus
    Oct 31, 2025
    1.0
    Ordered 20 wings and got 10. I honestly don't know how this place stays open and I won't be finding out any time soon in the future.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.