Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
974 reviews
5 stars
500
4 stars
271
3 stars
127
2 stars
29
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised friendly and helpful staff, there were several complaints about rude cashiers and poor customer service experiences.
Store Cleanliness
The store was generally reported as clean, but there were significant complaints regarding the condition of the restrooms.
Product Selection
Customers appreciated the wide selection of products, especially fresh produce and bakery items, although some noted issues with stock availability.
Pricing
Feedback on pricing was mixed; some found prices reasonable while others considered them high compared to competitors.
Convenience
The store's location and convenience were frequently highlighted as positive aspects, making it a preferred shopping destination for many.
- CNCassandra NealleyNov 8, 20252.0It’s really concerning that the employees are flat out too lazy to do their jobs here! The entire milk cooler was empty but yet there were full racks to be stocked that could be seen. When I asked an employee for help a woman sent someone else to do it! When we got to the milk cooler I was told her couldn’t get the milk because it wasn’t his department! When I asked him to get someone who could help I was told there was no one on who could. So I went back to ask someone else who then turned around and disappeared! So they have the milk to sell but no one will stock it or get it for you so that you can buy it..awesome management and business skills! I’m sure this is exactly how to run a store..not sell the products people want to buy! Excellent haha
- ASAnytime Dance StudiosNov 6, 20255.0Has board head and LOL in the deli!!! Love this place!
- GEGina EconomopoulosOct 22, 20251.0I had a really upsetting experience at Stop & Shop. On Thursday, October 16, 2025, around 11:15 a.m., I slipped and fell in the store because of a wet or slippery area that wasn’t properly marked or cleaned. I was shaken and didn’t think to call the police or take photos at the time, but I did report it to the store right away. They told me their insurance representative would contact me within 24 hours. She didn’t call until late Friday, when I couldn’t talk, and when I finally spoke to her Monday morning, I explained everything and told her I’d gone to Urgent Care. I called her three times trying to get a claim number and insurance information, and when she finally called back, she said Stop & Shop wasn’t liable and that I had to go through my own insurance. She also mentioned that it would take 2–3 weeks to review the video footage. It’s really disappointing how this was handled. I expected more care and concern from a company like Stop & Shop. Accidents happen, but the lack of communication and empathy made the situation worse. I hope they take customer safety and follow-up more seriously in the future. Posting this to inform others — if you ever experience a slip and fall, make sure to call police, take photos, get witness names, and document everything right away.
- JFJim FarrellSep 11, 20255.0Outstanding selection of product and prices are great compared to other supermarkets.
- UHUledi HarliSep 5, 20255.0Staff were approachable and knowledgeable.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Neptune City, NJ?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services so you can shop conveniently from home.
Can I shop online at Stop & Shop for pickup?
Yes, customers can choose to shop online and pick up their orders at the store.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and lets customers earn points redeemable for gas or groceries.
What types of services are available at Stop & Shop?
Stop & Shop provides services like Peapod grocery delivery, RedBox rentals, A+ Bonus Bucks, and Coinstar Exchange kiosks.
Where is Stop & Shop located in Neptune City?
Stop & Shop is located at 116 Route 35, Neptune City, NJ 07753, USA.
Which nearby financial services can I access close to Stop & Shop?
Nearby financial services include PNC Bank and United Check Cashing, which are convenient for banking needs during your visit.
Are there dining options close to Stop & Shop?
Yes, dining options near Stop & Shop include Patrick's Pub, Local Smoke BBQ, Empire Buffet, Wingstop, Great Wall Chinese Restaurant, Domino's Pizza, Bubbakoo's Burritos, and Save The Circus Drive-In.
Where can I rent furniture or electronics near Stop & Shop?
Rent-A-Center offers furniture rental services nearby, and Metro by T-Mobile provides electronics and mobile phone services close to Stop & Shop.
Is there a coin exchange or Bitcoin ATM close to Stop & Shop?
Yes, a Coinstar Kiosk – Bitcoin ATM is located nearby for your coin exchange and cryptocurrency needs.