Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,346 reviews
5 stars
503
4 stars
240
3 stars
240
2 stars
114
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, particularly in the drive-thru.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold fries and poorly prepared items.
Cleanliness
Customers reported unsanitary conditions, particularly in the bathrooms and dining area.
Staff Performance
While some praised individual staff members for their service, overall management and staff training were criticized.
- KTK ToyentsDec 31, 20251.0I think they leave food out deliberately. My last 5 times in drive up, I’m missing an entire order of fries. But that’s my fault thinking someone can follow a receipt.
- C2Collin R. Boyle (2CoAts)Dec 24, 20252.0Clean your equipment more often
- AMAiden MegillDec 10, 20253.0Subpar. But it’s McDonald’s, what could you expect!
- TFTylere FrittsOct 29, 20255.0Hey there. There was something wrong with the McDonald’s app and I must say working with slyvia and Tyler could have been a really terrible experience but theyvmade sure to take care of me and she deserves the credit of being a great manager putting out fires. Thank you Sylvia for being a great person
- CRCrystal RussellOct 23, 20253.0I really appreciate the attention to detail and service
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at Neptune City, NJ?
McDonald's at Neptune City, NJ is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery service all day, every day, including same-day and no-contact delivery options.
What payment methods does McDonald's at this location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's from this location?
Yes, you can order through the McDonald's app available on both iOS and Android platforms.
Where is this McDonald's located?
This McDonald's is located on State Route 35 in Neptune City, New Jersey, 07753.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Brennan's Steakhouse and Patrick's Grille, great options for steak or American-style bar and grill fare.
Are there convenient shops near McDonald's if I want to pick up something else?
Yes, QuickChek convenience store and Sparrows Nest Flower Shop are close by, perfect for quick shopping or gifts.
What local services are available nearby McDonald's for automotive needs?
Nearby automotive services include Sal's Auto Repair, ArchAuto Neptune car dealership, Shore Collision and Paint Experts, and car washes for vehicle maintenance.