Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,341 reviews
5 stars
500
4 stars
241
3 stars
239
2 stars
113
1 star
248
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with several mentioning long wait times and unsatisfactory interactions.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold fries, incorrect orders, and overall dissatisfaction with the taste.
Cleanliness
Numerous reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, leading to a negative dining experience.
Management Issues
Several customers expressed frustration with management, citing rude behavior and lack of effective staff training.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted enjoyable food experiences.
- TFTylere FrittsOct 29, 20255.0Hey there. There was something wrong with the McDonald’s app and I must say working with slyvia and Tyler could have been a really terrible experience but theyvmade sure to take care of me and she deserves the credit of being a great manager putting out fires. Thank you Sylvia for being a great person
- CRCrystal RussellOct 23, 20253.0I really appreciate the attention to detail and service
- EEemans6Oct 5, 20251.0The man who was wearing a purple shirt (I assume he was a manager or something) was beyond rude to me. I've never seen anything like it in my entire life. Whatever you do, DON'T go here.
- MRMiguel RiveraOct 1, 20255.0They're are bad McDonald's, and they're good McDonald's. This one is good.
- JHJennifer HardySep 23, 20251.0I ordered food and went to the drive thru I asked for a cup of water they handed it to me attached was a second cup with dirty water the guy had on a pink shirt with black glasses I explained what happened they offered me a free soda I did not except it I said that was very unsanitary
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at Neptune City, NJ?
McDonald's at Neptune City, NJ is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery service all day, every day, including same-day and no-contact delivery options.
What payment methods does McDonald's at this location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's from this location?
Yes, you can order through the McDonald's app available on both iOS and Android platforms.
Where is this McDonald's located?
This McDonald's is located on State Route 35 in Neptune City, New Jersey, 07753.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Brennan's Steakhouse and Patrick's Grille, great options for steak or American-style bar and grill fare.
Are there convenient shops near McDonald's if I want to pick up something else?
Yes, QuickChek convenience store and Sparrows Nest Flower Shop are close by, perfect for quick shopping or gifts.
What local services are available nearby McDonald's for automotive needs?
Nearby automotive services include Sal's Auto Repair, ArchAuto Neptune car dealership, Shore Collision and Paint Experts, and car washes for vehicle maintenance.