Brand Certified
McDonald's
3.5(1349 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
State Route 35, Neptune City, NJ
07753, United States
Certified by McDonald's • Mar 01, 2026
(732) 774-7907
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,349 reviews
5 stars
504
4 stars
240
3 stars
240
2 stars
115
1 star
250
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, particularly during night shifts, with reports of rude and unprofessional staff.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
Feedback indicated a decline in food quality, with complaints about cold fries, poorly prepared items, and unsanitary conditions.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and equipment.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and professionalism.
- ETEdward TurayFeb 2, 20261.0Terrible customer service, 0 star. The nightshift workers don’t know how to talk at all with respect. It’s like they’re mad every-time I pick up my mobile order. I get its hard working night shift but that shouldn’t make you treat customers like your enemy. I won’t be going there anymore just because of how unprofessional the workers at night are.
- KTK ToyentsDec 31, 20251.0I think they leave food out deliberately. My last 5 times in drive up, I’m missing an entire order of fries. But that’s my fault thinking someone can follow a receipt.
- C2Collin R. Boyle (2CoAts)Dec 24, 20252.0Clean your equipment more often
- AMAiden MegillDec 10, 20253.0Subpar. But it’s McDonald’s, what could you expect!
- TFTylere FrittsOct 29, 20255.0Hey there. There was something wrong with the McDonald’s app and I must say working with slyvia and Tyler could have been a really terrible experience but theyvmade sure to take care of me and she deserves the credit of being a great manager putting out fires. Thank you Sylvia for being a great person
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at Neptune City, NJ?
McDonald's at Neptune City, NJ is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery service all day, every day, including same-day and no-contact delivery options.
What payment methods does McDonald's at this location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald's from this location?
Yes, you can order through the McDonald's app available on both iOS and Android platforms.
Where is this McDonald's located?
This McDonald's is located on State Route 35 in Neptune City, New Jersey, 07753.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby restaurants include Brennan's Steakhouse and Patrick's Grille, great options for steak or American-style bar and grill fare.
Are there convenient shops near McDonald's if I want to pick up something else?
Yes, QuickChek convenience store and Sparrows Nest Flower Shop are close by, perfect for quick shopping or gifts.
What local services are available nearby McDonald's for automotive needs?
Nearby automotive services include Sal's Auto Repair, ArchAuto Neptune car dealership, Shore Collision and Paint Experts, and car washes for vehicle maintenance.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website