Papa Johns Pizza

3.3
165 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Mount Laurel, NJ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mount Laurel pizza for any occasion. Call us for pizza delivery in Mount Laurel or stop by 1200 S CHURCH ST for carryout to order the best pizza in Mount Laurel, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1200 S CHURCH ST, Mount Laurel, NJ
08054, United States

Hours

Reviews

3.3
165 reviews
5 stars
65
4 stars
29
3 stars
12
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long delivery times, with some orders taking over two hours and arriving cold or incorrect.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unhelpful responses, and difficulty reaching the store by phone.

Food Quality

Several customers complained about the quality of the food, mentioning cold pizzas, incorrect orders, and unsatisfactory preparation.

Cleanliness Concerns

There were complaints regarding cleanliness in the store, including unsanitary conditions and lack of proper hygiene practices by staff.

Mixed Experiences

While some customers praised the pizza and service, many others had negative experiences, indicating inconsistency in quality and service.
  • VV
    vynosaur
    Nov 14, 2025
    1.0
    The worst pizza I have ever eaten. I went to pick up my pizza, I opened the box to make sure they got it right and they did not. They remade the pizza but made a horrible pizza. The pizza was wafer thin as you can see in the photos basically just topping without any base. These guys had screwed up my order previously as well, but thought of giving them another chance. NEVER AGAIN. I'm pretty sure the people working here know what they are even doing. Whoever runs this establishment needs to be reported for such gross negligence on so many levels.
  • AB
    A. Blush
    Nov 7, 2025
    1.0
    My order wasn’t ready when I arrived—they said they were waiting on a delivery, so I waited an extra 10 minutes. When I went back to the counter, it still wasn’t ready, and they told me to wait another 5 minutes. Meanwhile, my pizza was just sitting there while they waited on the chicken. I ended up telling them to keep the food. Not to mention Employees were eating their own creations while making customers’ pizzas. Horrible experience, I will not be returning.
  • AC
    Ashley Carpenter
    Nov 2, 2025
    5.0
    Estoy muy agradecido con Papa John's Pizza, especialmente con esta sucursal, ya que han sido profesionales de primera. Normalmente pido dos pizzas de dos ingredientes con una botella de refresco de dos litros por $22.22. Y eso siempre hace que mi noche sea mucho mejor, especialmente en los días buenos. Paz y gratitud Me gusta pedir dos pizzas de masa fina por la app de Papa John's: una de salchicha y pepperoni y otra normal. Suelo comerme las pizzas y beber el refresco en un plazo de 24 a 48 horas.
  • AS
    Andrea Samero
    Oct 4, 2025
    1.0
    2hrs hours for a pizza 3 miles away. Sat on hold for 44mins waiting for help. Then the delivery driver calls me to say he dropped it off - shows up 10mins later. I was hoping it was a DoorDash driver, nope. A papa John’s employee “related to the owners”. Done. Done. Done.
  • DR
    darlene reinis
    Sep 4, 2025
    1.0
    Everytime I order a Pizza from your place we have issues. Everytime you give us a time our ordered would arrived you have given me a time and the best had only been 30 minutes more. We have spoke to the mgr and he promised things are much now better. So once again he Guaranteed the arrival time.This time it was 45 minutes longer. We are done we will not be ordering from you again. I have also posted this on my Facebook page. On top for the length of time to arrive, the pizza was cold and the pizza was all over the box. I am sure everyone reads this will also choose to go elsewhere.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Mount Laurel, NJ?

Papa Johns Pizza delivers from 11:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 11:00 AM to 3:00 AM on Friday and Saturday.

Does Papa Johns Pizza offer no-contact delivery?

Yes, Papa Johns Pizza provides no-contact delivery service for customer safety and convenience.