McDonald's

3.7
1033 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3049 Route 38, Mount Laurel, NJ
08054, United States

Hours

Reviews

3.7
1,033 reviews
5 stars
407
4 stars
249
3 stars
163
2 stars
84
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with some praising its immaculate condition.

Staff Attitude

Customer experiences with staff varied, with some noting friendly service while others reported rudeness.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived lack of value for money.
  • RF
    Rob F
    6 days ago
    1.0
    This McDonald’s consistently provides a disappointing experience. Every time I go through the drive-thru, I’m asked to pull into a reserved parking spot and end up waiting around 15 minutes for my order. It’s extremely frustrating and defeats the purpose of a drive-thru. Nobody wants to sit in the reserved spots waiting
  • HG
    Harika Gangiredla
    Nov 11, 2025
    5.0
    ⭐️ “Had the spicy wrap with a frappe — total perfection! 🔥 The wrap had that perfect kick, and the frappe was pure bliss. Service was smooth, quick, and super friendly. McD, you nailed it again!
  • EL
    Eva Lee
    Nov 8, 2025
    5.0
    Best employee Best service Best food The people are working there so nice and friendly. Love this store.
  • GG
    Ghostface
    Oct 28, 2025
    1.0
    Food was great but the heavyweight black lady is one of the most unpleasant people. Be warned
  • JP
    Joe Polimeni
    Oct 26, 2025
    3.0
    I always tell myself why do I have to go to McDonald's at times when I know what I'm going to get. Bad service, food that makes you sick and prices that does not justify it, but they use put something in this food that makes you come back. This time Im not coming back. I thought I was going to be out in 10 minutes since I was the 2nd person in line. Wound up taking 30 minutes. They told me to go in a parking lot. What is that all about? Years ago, I used to get my food in half the time. Sad. McDonald's is going to lose business just as Burger King has recently. They have to think out of the box to survive the times.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Mount Laurel location?

The McDonald's in Mount Laurel is open 24 hours a day, 7 days a week.

Does the McDonald's in Mount Laurel offer drive-thru service?

Yes, the Mount Laurel McDonald's offers drive-thru service 24/7.