Service Quality
Customers frequently reported rude or dismissive staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, missing items, and modifications not being honored.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with cold or poorly prepared items, leading to complaints about food quality.
Wait Times
Many reviews mentioned excessively long wait times, both in the drive-thru and for in-store orders, contributing to overall frustration.