McDonald's

3.5
2081 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
259 S Black Horse Pike, Mount Ephraim, NJ
08059, United States

Hours

Reviews

3.5
2,081 reviews
5 stars
736
4 stars
446
3 stars
351
2 stars
153
1 star
395

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned cold or old food, with complaints about the freshness and preparation of items.

Cleanliness

Customers noted dirty floors and tables, indicating a lack of proper maintenance in the dining area.

Positive Experiences

Despite the negative feedback, some customers appreciated the play area for kids and had positive interactions with certain staff members.
  • BV
    Barbara Valentino
    Jan 5, 2026
    5.0
    Pleasant service. Food was hot and crispy fries.
  • MK
    Mary Krajewski
    Dec 25, 2025
    3.0
    Fries were cold and old. No tea available. Had to wait to have order completed. Definitely not fast food!
  • SI
    Sahar Iqbal
    Dec 20, 2025
    1.0
    For a nice space and location, the food was cold and the order was wrong, they resolved the issue which was basic that a manager had to do because the staff were clueless. By the time it was resolved the rest of the food was stone cold. I would not recommend.
  • ZL
    Zachary Lewellen
    Dec 20, 2025
    1.0
    If it were possible, I would give 0 stars, I walked in this morning at about 7:30 am with my entire familt at which point nobody was at the counter, the people in the back saw us come in, did not seem interested in saying hi, we'll be with you or anything. We had absolutely no service and walked out the door after 5 to 10 minutes of not being helped. Worst service from a mcdonald's so so far.
  • DK
    Dereak Kaukeano
    Dec 17, 2025
    4.0
    The service was good but they need to fix their drive thru speaker because I'm screaming into the speaker and they still can't hear me. Also their computer got messed up and they couldn't find my order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald’s in Mount Ephraim, NJ?

McDonald's in Mount Ephraim, NJ is open 24 hours a day, 7 days a week.

Does this McDonald’s location have a drive-thru service?

Yes, this McDonald’s location offers drive-thru service 24/7.