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McDonald's

3.5
(2086 reviews)

Business Details

(856) 931-0624
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
259 S Black Horse Pike, Mount Ephraim, NJ
08059, United States

Hours

Reviews

3.5
2,086 reviews
5 stars
738
4 stars
449
3 stars
349
2 stars
153
1 star
397

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor attention to special requests.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, over-salted, or improperly cooked items.

Cleanliness

Several reviews mentioned dirty floors and tables, impacting the overall dining experience.

Speed of Service

Customers frequently noted slow service, especially during peak hours, contradicting the fast food expectation.
  • MR
    Myeisha Robinson
    4 days ago
    5.0
    Well this McDonald's happens to be one of the cleanest and neatest and friendliest McDonald's around most of all if you have children take them here they will love it they have an indoor outdoor parking area and it and it's so fun the kids can slide down the slides enjoy their meal and see Ronald McDonald in the flash statue keep the kids busy in ties them out so when you take them home they'll have a nap a long nap
  • RJ
    Ramon Santiago Jr
    Jan 28, 2026
    1.0
    I went through the drive thru and I must say the service and food was not good at all. First the drink was missing about a quarter of the soda in it. When I got home, I tasted the fries and they tasted of pure salt. It’s like whomever was at the fry station poured a pound of salt on these fries. The burger did not taste as if it were cooked. When I called and expressed what my concerns were, it was like I didn’t even matter as a customer. This was very unprofessional. When I expressed my concern with the fries, the response that was given to me was “ok”. That was all. After I said you are going to hurt someone with the amount of salt on the fries and recommended something needs to be said the person at the fry station, that’s when the person on the phone finally stated I will let them know. I threw my food in the trash. Total waste of money! I will never step foot or go through drive thru at this McDonalds again. The people on the night shift need to be trained as to how to cook the food properly and how to salt fries. Also need to be trained as to how to talk to customers who are expressing a legitimate concern. So unprofessional!
  • SJ
    Sherry Jankowsky
    Jan 16, 2026
    1.0
    If you don’t like your job that’s your choice Stop going to it - you are in the food industry and customer service industry. Both are hard I’ve been it both all my life. Thought we would stop in for our once a year McDonald’s fix simply because this looked like a unique location. Human interaction is a minimum here (kiosk orders primarily) when I got our order no ketchup packets were on tray or available by napkins. I asked the woman at the counter and she threw them at me - previous posters had problems with ketchup. I guess they have a problem with ketchup. She seemed angry to the window guests also. So I guess her bad day was our problem. About the food : the burgers are not what they used to be however the fries were good. (It must have been fresh oil day). Overall it’s McDonalds. What else can I say. However the one staff member made it unpleasant. Glad I only doMcDonalds once a year.
  • BV
    Barbara Valentino
    Jan 5, 2026
    5.0
    Pleasant service. Food was hot and crispy fries.
  • ZL
    Zachary Lewellen
    Dec 20, 2025
    1.0
    If it were possible, I would give 0 stars, I walked in this morning at about 7:30 am with my entire familt at which point nobody was at the counter, the people in the back saw us come in, did not seem interested in saying hi, we'll be with you or anything. We had absolutely no service and walked out the door after 5 to 10 minutes of not being helped. Worst service from a mcdonald's so so far.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald’s in Mount Ephraim, NJ?

McDonald's in Mount Ephraim, NJ is open 24 hours a day, 7 days a week.

Does this McDonald’s location have a drive-thru service?

Yes, this McDonald’s location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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