Dunkin' - Closed

3.9
244 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morristown, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin' - Closed
30 Lafayette Ave, Morristown, NJ
07960, United States

Hours

Reviews

3.9
244 reviews
5 stars
123
4 stars
55
3 stars
22
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including wrong items and incorrect drink preparations.

Cleanliness

While some customers noted cleanliness, others mentioned unsanitary conditions, particularly in the bathrooms.

Speed of Service

Service speed was a common complaint, with several customers expressing frustration over long wait times.

Product Quality

Mixed feedback on product quality, with some customers enjoying their drinks and food, while others reported stale items and poor preparation.
  • JS
    Jaime Smith
    Sep 20, 2025
    1.0
    If I could give 0 stars I would, staff is incredibly rude. Went in around 11:30am, this girl behind the counter had black hair, I was standing waiting to order just a hot coffee and she spoke to me like I disrupted her whole day. The service really sucks here.
  • KV
    Katherine Ventura
    Aug 23, 2025
    1.0
    If I could give no stars to this store I would. Between the phone number never working to call and always getting the order wrong and you keep giving the benefit of the doubt that they will do good next time. They do not. They are extremely rude too. It’s absurd. You got an online order to follow I would understand if it would be in person order where the miscommunication would be but when it’s in front of your face and still argue about the order not being wrong its right in front of your face!
  • MR
    Meshalai Reubel
    Aug 16, 2025
    1.0
    Though I understand it’s a busy location and the store is staffed, it seems like no one is actually focused on servicing the customers. I waited in line for about 10 minutes while on the clock, during which the cashier was arguing with the person making the drinks. It came across as very unprofessional and frustrating as a customer.
  • AQ
    Anna Quinn-Smith
    Aug 2, 2025
    4.0
    Yay Dunkins is all I gotta say...right?

Frequently Asked Questions About Dunkin' - Closed

What are the regular business hours for Dunkin' in Morristown, NJ?

Dunkin' in Morristown is open Monday to Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.