Chipotle East Gate is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including stale ingredients, bland flavors, and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, with staff being inattentive, rude, and unprofessional.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and overflowing trash.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, leading to customer frustration.
Staff Engagement
Customers observed a lack of urgency and engagement from staff, with some employees seen using their phones instead of attending to customers.
B_
Bunski _
Nov 12, 2025
2.0
Gave me a half scoop of chicken, felt like the whole bowl was just rice.
GC
Gregorio Andrés Fasnacht Cuellar
Oct 2, 2025
3.0
Didn’t give me Queso and gave me the wrong meat. Not happy with this. Sticking with cherry hill.
BJ
Bryan J
Aug 30, 2025
1.0
Trash. Guacamole was greenish brown and 100% acidic, burrito has loosely wrapped in (2) stale tortillas and haphazard foil wrapping. There is no way any employee was oblivious to the appearance of this food before it was packed up. Cold. Ingredients missing. Tried to call customer service and was forced to use and AI app, no direct line to the restaurant and the corporate number entertained me for about 90 seconds before putting me on an indefinite hold and dumping my call. I’m afraid somebody is going to get food poisoning from this location.
For comparison, we patronize the Cinnaminson location weekly for work and never have a sub par experience.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at East Gate offer?
Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Moorestown?
Chipotle in Moorestown is open every day of the week from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Moorestown offer delivery or pickup options?
Yes, Chipotle provides both in-store pickup and delivery services to customers.
How can I order food from Chipotle Mexican Grill East Gate online?
You can order online through Chipotle's website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
How can I contact Chipotle Mexican Grill East Gate directly?
You can contact the restaurant by phone at +1 856-234-2317 or by email at nj.3290.EastGate@chipotle.com.
Where is Chipotle Mexican Grill located in Moorestown?
Chipotle is located at 1600 Nixon Dr, East Gate, Moorestown, NJ 08057, United States.
Are there any nearby dining options close to Chipotle Mexican Grill East Gate?
Yes, nearby dining options include Jersey Mike's Subs, Five Guys, Dunkin Donuts, Buffalo Wild Wings, Noodles & Company, and Al Dente Italiana, all located within the East Gate Square area.
What shopping opportunities are available near Chipotle Mexican Grill East Gate?
Nearby shopping includes East Gate Square shopping center, Party City for party supplies, Victoria's Secret & PINK for clothing, and Hallmark for gifts and cards.
Are there any wellness or beauty services near Chipotle Mexican Grill in Moorestown?
Yes, you can find several beauty and wellness services nearby such as I Mani-Pedi nail salon, Spavia Day Spa, Sport Clips Haircuts, and Jackie Burgos Stylist NJ.
Does Chipotle Mexican Grill welcome all customers including the LGBTQ community?
Yes, Chipotle Mexican Grill welcomes LGBTQ customers and promotes an inclusive environment for all guests.