Welcome to il laboratorio del gelato Montclair! Discover our artisanal Italian-style gelato, crafted in small batches with the finest ingredients. Enjoy rotating flavors, seasonal sensations, and unique combinations every time you visit. Customize your dessert with a variety of toppings and accompaniments, all served by our friendly staff in a warm, inviting atmosphere. Planning a special event? Ask us about our gelato catering service — perfect for weddings, parties, and corporate gatherings. Find our store hours and updates on Google Maps. We can't wait to share our love for gelato with you! 🍨❤️
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.