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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Middletown, NJ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1511 Highway 35 for the ultimate SONIC experience!
Customers reported inconsistent food quality, with issues such as cold, soggy items, and incorrect orders being common.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude and unprofessional behavior.
Service Availability
Many customers expressed frustration over the lack of drive-in service, with the location often operating drive-thru only.
Order Accuracy
Frequent complaints about missing items and incorrect orders, particularly with DoorDash deliveries.
Management Issues
Several reviews highlighted poor management and operational inefficiencies, leading to a decline in overall customer experience.
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Youknowit
Dec 10, 2025
1.0
Cold burger and soggy. I asked for no diced onions and it was covered in them. I reached out to the contact for the restaurant and was told management would call/email me. Idk why but still haven’t heard anything. We won’t be eating here again. $20 bucks for some soggy cold food no thanks
MG
Maria Gonzalez
Dec 1, 2025
4.0
Good coupon deals
AM
Angelina Mellilo-DellaFave
Nov 30, 2025
5.0
The manager, Jamie is super helpful and knows what she is doing. I appreciated her professionalism when handling my situation. Thank you!
JM
Jeff Mahon
Nov 22, 2025
1.0
Usually don’t do posts like this but annoyed with multiple bad experiences with this place. A few months ago I had a shake from here that tasted like they used expired dairy. And today, I’ve gone at a time they’re listed as open and been turned away while at the carhop. When I hit the button, an employee came on and very quietly said sorry we’re closed. Then immediately hung up. I still have no idea when they’re actually open since all the online resources said they should’ve been open all day today
JA
Joe Affatigato
Nov 11, 2025
1.0
I used to get food here all the time. The last few years though... it has been nothing but a mass decline. Especially when ordering through door dash with the insane hike on the prices, and having to order so many things seperate instead of as a meal. It's bad enough that the driver would just leave the food on the porch in 39 degree weather and NOT notify us, but the food itself its just extremely poor quality compared to what it used to be. Also how much of a clown do you have to be to put the 4 slushies in 2 sperate trays, and have 1 bag of the food pressed against them in each tray getting ice cold?! Not to mention the fact that you cant even use the drive in booths anymore. It's drive through window or bust. It's sonic!, The whole point of going there is to drive into a drive in booth, and eat in the car. Not wait in a line of 15 people for half an hour just to order! Never ordering from here again.