Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
567 reviews
5 stars
192
4 stars
117
3 stars
83
2 stars
50
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.
Food Quality
Many customers reported cold, stale, or poorly prepared food, with several instances of incorrect orders and food safety concerns.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash cans and unclean tables, contributing to an unpleasant dining atmosphere.
Service Speed
Customers consistently complained about slow service, both in-store and at the drive-thru, with long wait times reported.
Management Issues
Reviews indicated a lack of effective management, with complaints about unresponsive and dismissive behavior from managers.
- RNRin Nadolny6 days ago5.0Always has great food!
- CWcars worldDec 23, 20251.0Customer service every 15min at front desk
- JPJanet PietruntiDec 10, 20251.0The worst. Only the 3rd time since they re-opened. And only because we were right near it. Rude on the drive thru, AND of course forgot an item. Same as the last time when i said i wouldnt go back. But, never again. Not the best workers. Two other orders had to pull over because it was wrong or forgotten item.
- ZSzebra socksDec 10, 20251.0the girl that was working the drive through on hwy 35 December 10, 2025 at around 5:30 was rude, very annoying, and wouldn’t stop cutting me off. I felt rushed and aggravated. Terrible service.
- GCG. C.Nov 29, 20253.0Nobody at the desk, you had to howler to get someone's attention. But pretty interior.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's in Middletown, NJ?
McDonald's Middletown is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru open at McDonald's Middletown?
The drive-thru operates every day from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's Middletown?
Delivery is available daily from 6:15 AM to 11:15 PM.
Which pickup and delivery services does McDonald's in Middletown offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's Middletown?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Middletown have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customers.
How can I order from McDonald's Middletown online?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What nearby car rental agency can I use when visiting McDonald's Middletown?
Hertz car rental agency is located nearby for convenient vehicle rental needs while you're in the area.
Are there any medical facilities close to McDonald's Middletown?
Nearby medical facilities include Children’s Health Center, Middletown Premier Med Group, Middletown Emergency Medical Services, and Schweiger Dermatology Group.
What local attractions or community services are near McDonald's Middletown?
You can visit the Middletown Township Historical Society and the Middletown WTC Memorial Gardens Fund park near McDonald's.