Wendy's

3.6
919 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1450 Route 35, Middletown Township, NJ
07748, United States

Hours

Reviews

3.6
919 reviews
5 stars
342
4 stars
235
3 stars
137
2 stars
58
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and unprofessional behavior.

Food Consistency

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty soda machines and unkempt dining areas.

Order Accuracy

Many customers expressed frustration over missing items in their orders and the need to check bags before leaving.

Pricing Concerns

Customers noted that prices felt high for fast food, with some feeling that the value did not match the cost.
  • MC
    Mary Caddle
    Jan 3, 2026
    1.0
    Do not patronize this Wendy's. Beyond horrible customer service. Ordered the 2 bacon cheeseburger meal for my son. Asked for no lettuce & no tomatoes..1 burger was made the way I asked, the other had lettuce & tomatoes on it. The manager "Coleman" said it was my fault, would not remake the order & it was a waste of food. You got my order wrong & it's my fault? And I was nice about it!! Never again. Won't be going back ever!
  • DG
    Daniel Grenham
    Dec 31, 2025
    5.0
    Had issues with mobile order accuracy. Check before you leave.
  • AB
    AJ B
    Dec 17, 2025
    1.0
    If I could give zero stars I would. The cashier, Angel, was so unprofessional. When he reviewed my order, I thought an item was missing. When I asked him kindly to repeat it, he was immediately combative and questioned me on why he needed to repeat it again. Then proceeded to dismiss me yelling about how he is cold working at the window and also has to do dishes. Absolutely unprofessional and nasty.
  • JJ
    Juni
    Nov 21, 2025
    1.0
    Manager was rude and we was missing a burger and charges the same burger on top of that crazy never coming back here again....
  • IR
    israel rodriguez
    Nov 19, 2025
    2.0
    The place wasn't that clean. No paper towels at the counter. And there was no selection for Coca-Cola on the soda machine. Everything was empty

Frequently Asked Questions About Wendy's

Is Middletown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through operating hours at Wendy's in Middletown Township, NJ?

The drive-through is open from 9:00 AM to 1:00 AM Monday to Wednesday and Sunday, and from 9:00 AM to 2:00 AM Thursday to Saturday.