Chipotle Mexican Grill

2.8
844 reviews
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Business Details

349 Lake Ave, Metuchen, NJ
08840, United States
(732) 662-9158
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Metuchen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
349 Lake Ave, Metuchen, NJ
08840, United States

Hours

Reviews

2.8
844 reviews
5 stars
235
4 stars
141
3 stars
60
2 stars
58
1 star
350

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables and unclean food preparation areas.

Customer Service

Customers frequently reported rude and unhelpful staff, with many expressing dissatisfaction with the service experience.

Food Quality

Numerous complaints were made about the food being overly salty, poorly prepared, or served in small portions.

Order Accuracy

Many customers experienced issues with missing items in their orders and staff being unresponsive to complaints.

Management Issues

Several reviews indicated poor management practices, including staff shortages and lack of training, leading to a decline in service quality.
  • VK
    Vinay Kamulkar
    3 days ago
    1.0
    We waited for over 30 mins and had only 3 people ahead of us. There was only 1 person at the counter and his pace was amazingly slow. Not a great experience.
  • JJ
    Jacqueline.
    3 days ago
    1.0
    no wonder they have a 2.8 rating.. the portion control? yea no thanks
  • PP
    Penguin
    Oct 29, 2025
    3.0
    Good sometimes, questionable others
  • LJ
    Larry Jack
    Oct 19, 2025
    5.0
    Very clean extremely helpful and the food is fantastic. A very well-run chipotle great job!
  • AE
    abaner ebs
    Oct 13, 2025
    1.0
    Deserves -5 stars! Run don't walk from here. Ordered a Chicken Burrito but threw it away at my first bite. It was more salty than any pickle I ever tasted & a wet soggy mess! I see others also complained of excess salt. They never pick up the phone when I called back to complain. An automated voice keeps giving me the endless silly runaround. I live in Metuchen but won't ever return here!
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Metuchen offer?

Chipotle Metuchen offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Metuchen?

Chipotle Metuchen is open daily from 10:45 AM to 11:00 PM.