Chipotle Metuchen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables and unclean food preparation areas.
Customer Service
Customers frequently reported rude and unhelpful staff, with many expressing dissatisfaction with the service experience.
Food Quality
Numerous complaints were made about the food being overly salty, poorly prepared, or served in small portions.
Order Accuracy
Many customers experienced issues with missing items in their orders and staff being unresponsive to complaints.
Management Issues
Several reviews indicated poor management practices, including staff shortages and lack of training, leading to a decline in service quality.
VK
Vinay Kamulkar
3 days ago
1.0
We waited for over 30 mins and had only 3 people ahead of us. There was only 1 person at the counter and his pace was amazingly slow. Not a great experience.
JJ
Jacqueline.
3 days ago
1.0
no wonder they have a 2.8 rating.. the portion control? yea no thanks
PP
Penguin
Oct 29, 2025
3.0
Good sometimes, questionable others
LJ
Larry Jack
Oct 19, 2025
5.0
Very clean extremely helpful and the food is fantastic. A very well-run chipotle great job!
AE
abaner ebs
Oct 13, 2025
1.0
Deserves -5 stars! Run don't walk from here. Ordered a Chicken Burrito but threw it away at my first bite. It was more salty than any pickle I ever tasted & a wet soggy mess! I see others also complained of excess salt. They never pick up the phone when I called back to complain. An automated voice keeps giving me the endless silly runaround. I live in Metuchen but won't ever return here!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Metuchen offer?
Chipotle Metuchen offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Metuchen?
Chipotle Metuchen is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Metuchen offer pickup and delivery services?
Yes, Chipotle Metuchen offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Metuchen?
It is located at 349 Lake Ave, Middlesex, Metuchen, NJ 08840, USA.
How can I order Chipotle online in Metuchen?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What kind of payment options does Chipotle Mexican Grill Metuchen accept?
They accept credit cards and offer gift cards as well.
Is Chipotle Mexican Grill in Metuchen welcoming to LGBTQ customers?
Yes, Chipotle Metuchen welcomes LGBTQ customers.
What nearby dining options can I explore around Chipotle Metuchen?
Nearby dining options include Jersey Mike's Subs for sandwiches, La Rosa Pizzeria and La Rosa's Pizza for pizza, and Latin Port for Latin American cuisine.
Are there any fitness or wellness centers near Chipotle Metuchen?
Yes, TITLE Boxing Club Metuchen is nearby, offering boxing gym facilities, as well as beauty salons like The Lash Lounge Metuchen and ManiMe Nails & Waxing for wellness and beauty services.
What local attractions or shopping centers are near Chipotle Mexican Grill in Metuchen?
The District at Metuchen shopping plaza and Whole Foods Market supermarkets are close by, perfect for combining shopping with your meal at Chipotle.