Chipotle Marlton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables and food remnants being a common complaint.
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Food Quality
Several reviews mentioned issues with food freshness and portion sizes, with complaints about dry or cold food and inadequate servings.
Management Issues
Many customers expressed dissatisfaction with management, citing poor organization and lack of staff training as contributing factors to their negative experiences.
Order Accuracy
Numerous reviews indicated problems with order accuracy, including receiving incorrect items and missing components.
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Natasha Williams
Nov 14, 2025
1.0
I ordered online, and honestly, if I didn’t have plans tonight, I’d be driving to the store to hand this food right back. How dare you serve this to anyone? To make it worse, the chicken I paid for wasn’t even in the bowl. I spent $25 for this? Completely unacceptable. I expect a full refund.
JJ
John Justice
Nov 1, 2025
1.0
The Chipotle in this lovely area with plenty of shopping is a great place for lunch. However, the lady at the front counter was kind despite being clearly overwhelmed. Unfortunately, no one cleans the tables, supplies the utensils, cups, and napkins. The wait time was also quite lengthy. Management needs to add more good help and it could turn around quickly.
KI
Karee Irwin
Oct 5, 2025
1.0
Went to go get my lunch here. When I noticed that they charged me twice, I had asked nicely for a refund. They continued to speak in another langue and were laughing. They refused to give me my refund after I showed them my bank statement showing they charged me twice. But they continued to laugh and told me that I can call 1800 chipotle. I’m disgusted. Maybe they are trying to scam and pocket the money.
GG
Glow
Oct 1, 2025
2.0
Not the best food preparation. Steak so dry it was almost crunchy. Onions and pepper also looked pretty old. They could do better.
MG
Michael Gallagher
Sep 30, 2025
1.0
This is easily the worst chipotle in the tri-state area. The management does an extremely poor job of keeping up with the place. Dirty tables, small portions, long waits and not the most friendly employees. I have been to many chipotle's and was astonished at just how bad this one is managed.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Marlton?
Chipotle Mexican Grill in Marlton is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Marlton, NJ?
It is located at 500 Route 73 S, The Promenade, Marlton, NJ 08053, USA.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle in Marlton provide pickup and delivery services?
Yes, Chipotle in Marlton offers both in-store pickup and delivery services.
How can I order from Chipotle Marlton online?
You can order online through Chipotle's website at https://order.chipotle.com/ or via their app available at https://chipotle.app.link/Carne-Apple.
Does Chipotle Marlton accept catering orders?
Yes, this location offers catering services, including catering delivery.
Is Chipotle Marlton welcoming to LGBTQ customers?
Yes, Chipotle Marlton is welcoming to LGBTQ customers.
Which shopping center is Chipotle Marlton located in?
Chipotle Marlton is located in The Promenade at Sagemore shopping center in Burlington, Marlton, NJ.
What nearby restaurants can I visit near Chipotle Marlton?
Nearby restaurants include Zoës Kitchen (Mediterranean), Lorenzo Pizza & Steaks (Italian), B.GOOD (burgers and salads), Frutta Bowls (smoothie and juice bar), and Brio Italian Grille.
Are there any eyewear stores near Chipotle Marlton for a shopping trip?
Yes, nearby eyewear and optician stores include Warby Parker and Sunglass Hut, convenient for a combined dining and shopping experience.