Dunkin'

3.8
240 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mahwah, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1001 Macarthur Blvd, Mahwah, NJ
07430, United States

Hours

Reviews

3.8
240 reviews
5 stars
112
4 stars
51
3 stars
31
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with staff, noting both friendly service and instances of rudeness or unhelpfulness, particularly from a specific manager.

Product Quality

Feedback highlighted issues with product quality, including stale items and incorrect orders, alongside positive remarks about the freshness of coffee and donuts.

Cleanliness

Several reviews mentioned cleanliness issues, with some customers finding the store dirty and poorly maintained.

Speed of Service

While many customers appreciated the fast service, others experienced long waits and disorganization during busy times.

Customer Experience

Overall, the customer experience varied significantly, with some praising the friendly atmosphere and others expressing frustration over poor service and order accuracy.
  • ES
    Elle Stor
    Nov 9, 2025
    5.0
    Staff was fantastic yesterday. Very accommodating woman who ran three gift certificates through to see how much money on them. She wore a chicken hat....so great for the season! Also we met my Dad's best friend....who worked at Boston Naval Shipyard with him many years ago. I asked another young woman if she could lower the sounds a little for us as I wanted to make sure we could all hear each other ...she was wonderful. I would go there again just for the staff.
  • JU
    J Urena
    Oct 20, 2025
    1.0
    My daughter went to place order for a wrap, donuts, and we asked for munchkins. But my daughter forgot to ask for the Halloween bucket. The lady gave her an attitude and said you did not tell me. Even when my daughter ask for the free rewards donut and said and rolled her eyes it’s just what I have. There are other ways of approaching your customers and least to say it was my 16 year old daughter.
  • HA
    Hesaan Afzal
    Aug 12, 2025
    1.0
    What is this bs dunkin
  • BK
    BBHome Kl
    Jul 26, 2025
    1.0
    Worst experience ever. The counter staff were nice but one short lady was mean. And when I asked to file a complaint. The counter staff told me that mean lady was the manager. So what can I do. 🤷‍♂️
  • MH
    Melanie Huggins
    Jul 21, 2025
    1.0
    Stopped at DK this morning ordered 2 donuts and tea with honey. Received the donuts and cup which I thought was tea in there only hot water and no teabag.

Frequently Asked Questions About Dunkin'

What are the holiday specials available at Dunkin' in Mahwah, NJ?

You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.

What are the regular opening hours of Dunkin' in Mahwah, NJ?

Dunkin' is open Monday through Thursday from 5:00 AM to 8:00 PM, Friday and Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM for in-store service.