Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
185 reviews
5 stars
119
4 stars
38
3 stars
10
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on service quality is mixed; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior.
Food Quality
Several reviews highlighted poor food quality, particularly with hot dogs and incorrect orders, while ice cream received consistent praise for taste.
Cleanliness
Many customers noted the establishment's cleanliness and well-maintained facilities.
Operational Issues
Customers expressed frustration over inconsistent service hours and menu availability, particularly regarding food items close to closing time.
- SRShane RippsJan 5, 20261.0I had a very disappointing experience at this location on Monday, January 5th at approximately 9:00 PM. Although the store’s posted closing time is 10:00 PM, I was informed that Blizzards were no longer being served. When I asked for clarification, I was told that the equipment is cleaned an hour before closing, which effectively prevents customers from ordering one of the primary menu items during the final hour of operation. In addition to this policy being frustrating, the employees on duty were dismissive and unprofessional in the way they communicated this information. Their tone came across as rude rather than apologetic or helpful, which made the situation even more unpleasant. If Blizzards are not available during the last hour of business, the store should adjust its advertised closing time or clearly communicate this limitation to customers. I hope management reviews this incident and addresses both the customer service and operational practices moving forward.
- MCMike CooperNov 26, 20251.0Gonna blame it on myself for ordering food from here that was my mistake, but omg the food here is not even edible. I ordered a hotdogs, I recieved a burn to a crisp dehydrated chili dog. Took one bit and gagged, the hot dog was like beef jerky. Disgusting. Stick to the Ice cream in this place. Paid for a drink I never recieved as well. I feel bad because I know these are just kids working here, so I can't blame them, but cmon atleast teach them how to use the fryer or complete an order.
- RERob ertNov 23, 20255.0Great all around. Excellent employees.
- AAAhmed AbdelazizSep 19, 20255.0👍
- NPNatalyn PeraltaSep 11, 20255.0The three young ladies who helped me tonight were excellent! They were extremely friendly, quick with the service, and made the whole experience enjoyable. Great team!!!! thank you for the wonderful service! 🙂
Frequently Asked Questions About Dairy Queen (Treat)
What type of food and treats does Dairy Queen (Treat) in Mahwah offer?
Dairy Queen (Treat) in Mahwah specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
Where is Dairy Queen (Treat) located in Mahwah?
It is located at 117 Franklin Tpke, Mahwah, NJ 07430-1363, USA.
What are the operating hours for Dairy Queen (Treat) on weekdays?
Dairy Queen (Treat) is open Monday through Thursday from 11:00 AM to 10:00 PM, and on Friday from 11:00 AM to 10:30 PM.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) is family-friendly and good for kids.
Can I order ice cream cakes or birthday cakes from Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers ice cream cakes, which you can order through DQcakes.com.
Are there any mobile deals or apps available for Dairy Queen (Treat)?
Yes, you can download the Dairy Queen app for exclusive deals at this location.
What are Dairy Queen (Treat)'s weekend hours?
On Saturday, Dairy Queen (Treat) is open from 11:00 AM to 10:30 PM, and on Sunday from 11:00 AM to 10:00 PM.
Which ice cream and frozen treat shops are near Dairy Queen (Treat) in Mahwah?
Nearby ice cream and frozen treat shops include another Dairy Queen and Blueberry Frozen Yogurt.
What nearby places can I visit in Mahwah after enjoying treats at Dairy Queen (Treat)?
After visiting Dairy Queen (Treat), you can check out local spots such as ALA - Art Lovers of America art gallery, Mahwah Liquors, or restaurants like Ugly Chicken and Bento Sushi.
How can nearby amenities like ACME Markets and PNC Bank be helpful when visiting Dairy Queen (Treat)?
ACME Markets and PNC Bank are close by, making errands convenient if you want to shop for groceries or access banking services before or after your visit to Dairy Queen (Treat).