Stop & Shop

4.2
508 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
133 Main Street, Madison, NJ
07940, United States

Hours

Reviews

4.2
508 reviews
5 stars
276
4 stars
144
3 stars
38
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some customers praising friendly service while others report rudeness and a lack of assistance.

Checkout Experience

Many customers express frustration with the self-checkout process, citing issues with technology and long wait times due to insufficient cashiers.

Pricing

Customers frequently mention high prices compared to competitors, with some noting that while sales can be good, overall costs are often higher.

Store Cleanliness

The store is generally reported as clean and well-stocked, although there are complaints about expired products and inconsistent inventory.

Product Variety

While some customers appreciate the selection, others feel the range of products is lacking, particularly in specific departments like deli and fresh meats.
  • BB
    Bumpskeytv
    Oct 9, 2025
    3.0
    Average supermarket.
  • JC
    john coyne
    Oct 6, 2025
    1.0
    Have two lanes open, besides the automated checkout, one of which is only for express there’s nobody with an express order so it’s either way on the ridiculously long line for the one cashier or self check out yourself on a kiosk that constantly tells you that the weight limit has been reached. I’m obviously the way that has been completed. I’m over filling with groceries because I have a full order and now I’m forced to this automated kiosk.
  • RM
    Ricardo Millan
    Sep 12, 2025
    5.0
    my favorite
  • KK
    KrixxFN
    Sep 5, 2025
    5.0
    I went grocery shopping and needed some assistance. While no one else was available to help, a gentleman named Jay went above and beyond to assist me. He was professional, courteous, and very helpful throughout the process. We need more team members like him!
  • SB
    Sharon Barnes
    Aug 18, 2025
    3.0
    I stopped tonight to pick up a few items and was lucky to get in a checkout line with just the loveliest young man at the register. He was so friendly and it was nice to be greeted by such a friendly person. Also unusual for a young person to be so naturally engaging. Very unusual for most experiences at the register that I have had. If you are checking out at Stop and Shop in Madison look for Aiden’s register. He will make it a much better day.

Frequently Asked Questions About Stop & Shop

What are the store hours for Stop & Shop in Madison, NJ?

Stop & Shop in Madison, NJ is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery or pickup services?

Yes, Stop & Shop offers delivery services as well as online ordering for pickup.