Dunkin'

3.9
283 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Madison, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
227 Main St, Madison, NJ
07940, United States

Hours

Reviews

3.9
283 reviews
5 stars
152
4 stars
47
3 stars
32
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor customer service.

Cleanliness

The cleanliness of the location was frequently mentioned, with some customers noting it as very clean, while others described filthy bathrooms and a need for better upkeep.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing issues like watered-down coffee, incorrect orders, and stale donuts.

Management Issues

Several reviews highlighted problems with management, including rude behavior from managers and inconsistent staff training, leading to a decline in service quality.

Atmosphere

The atmosphere received positive remarks for being spacious and comfortable, making it a pleasant place for customers to enjoy their food and drinks.
  • MS
    Min hee Seong
    4 days ago
    3.0
    They just can't get the orders right if you order ahead
  • SE
    Serkan Ertan
    Oct 13, 2025
    1.0
    The cappuccino was not hot.
  • BK
    Barbara Kelley
    Oct 2, 2025
    4.0
    Midnight coffee had a disgusting taste. I didnt like the expensive flavor of it.
  • JS
    Jonathan Slyker
    Oct 1, 2025
    1.0
    I have a medical condition. I have to go to restaurants that have bathrooms. In suburbia, this includes Dunkin’ Donuts. The bathroom in this restaurant today does not work. Is it really that difficult to have a working bathroom? I managed to do it 365 years in my house. This discriminates against old people and people with medical problems; how rude.
  • SK
    senad kolenovic
    Sep 6, 2025
    5.0
    Good service

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Madison, NJ?

Dunkin' in Madison, NJ is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, the Madison Dunkin' offers both delivery and curbside pickup services.