About
Mexican Restaurant
Chipotle Madison NJ is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
665 reviews
5 stars
263
4 stars
126
3 stars
69
2 stars
41
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and frequent order mistakes.
Food Quality
While some customers enjoyed the food, many complained about poor quality, small portions, and stale items.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables and messy work areas.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some praising improvements while others reported ongoing issues.
Management Concerns
Several reviews indicated a lack of effective management, leading to disorganization and poor customer service.
- AAAnthony AlbaneseNov 15, 20251.0Workers always seem its a chore to do their job. Long wait even when its not busy
- JRJay RupaniNov 2, 20251.0The worst Chipotle outlet I’ve ever been to! The staff here simply do not follow instructions, no matter how clearly you explain your order. I was even charged for items I did not order, and when I asked for a receipt, the person at the counter initially refused to provide it. After insisting multiple times, I finally received it—only to notice an extra charge of $3.42 for something I never ordered. When I questioned it, the employee’s tone and behavior were completely unprofessional and disrespectful. Honestly, I even felt discriminated against by the way he interacted with me compared to others. Absolutely unacceptable service and attitude. I’d strongly advise avoiding the Madison, NJ Chipotle outlet if you expect even basic courtesy or accuracy in your order.
- LTLucas TavoulareasOct 21, 20251.0Boycotting this location until they know how to wrap a burritto
- TTTransparentOct 10, 20251.0Food is excellent but the service is long and time consuming
- KTKoda TaylorOct 10, 20251.0Terrible customer service… They were out of sour cream and told me it was because “it hadn’t been made yet.” Yall don’t make that lol. Anywho next time I will just leave and not pay for my meal…
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Madison, NJ?
Chipotle Mexican Grill is located at 6 Main St, Madison, NJ 07940, next to Urban Fire.
What are the operating hours of Chipotle Mexican Grill in Madison, NJ?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Madison offer online ordering and delivery?
Yes, Chipotle offers online orders, in-store pickup, and delivery services through their app and website.
What types of food does Chipotle Mexican Grill serve?
Chipotle serves fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with 53 real ingredients.
Does Chipotle Mexican Grill in Madison accept credit cards and offer catering?
Yes, the restaurant accepts credit cards and provides catering services.
How can customers earn rewards or exclusive offers at Chipotle Madison?
Customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What nearby restaurants are close to Chipotle Mexican Grill in Madison?
Nearby restaurants include Urban Fire (next door), Papa John's Pizza, and Tino's Artisan Pizza Co., offering more dining options for customers.
Are there any nearby arts or hobby places near Chipotle Madison?
Yes, Mud Clay Studio (an art school) and madison mud (arts and crafts) are nearby for customers interested in creative activities.
Can customers visit nearby health and wellness centers after dining at Chipotle?
Yes, nearby options include Mind Your Body gym and dance school, North Jersey Center for Acupuncture and Oriental Medicine, and SportsCare Physical Therapy.
What social media platforms can I follow Chipotle Mexican Grill?
You can follow Chipotle on Facebook at ChipotleMadisonNJ, Instagram @chipotle, Twitter @ChipotleTweets, YouTube, LinkedIn, and Pinterest for updates and offers.