Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for orders, often exceeding 20 minutes, particularly in the drive-thru.
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying indifference and a lack of professionalism.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, cold items, and overall dissatisfaction with food preparation.
Cleanliness and Safety
The cleanliness of the location was mentioned positively by some, but others expressed concerns about safety and the overall environment.
RR
Russian Roulette
Jan 4, 2026
1.0
NASTYYYYY ASFFFFFF❕️food so COLD , just a waste of my money❕️🤮 & I see why yall only have a 3 star
IR
Icker Lopez Rodriguez
Dec 10, 2025
5.0
any time I go there the food taste better, the people serving me were a bit odd and some stuff was happing at the back which I saw that was weird, it was chill and quiet at the front tables and back too being able to chill while eating and overall its a nice quick place to eat
ZJ
zhiaer johnson
Dec 4, 2025
1.0
Dude I just came from here 12/04/25 I ordered a large fry and medium drink and it took over 20 minutes just to get that and the lady behind the counter caught an attitude with me yall need to hire more people and not having people justvstand around or just worried about the drive thru orders there were people there that ordered before me and was still waiting a doordash person walked in and go totally ignored from mcdonald's staff something needs to change in that place no way in hell someone should wait 20 minutes just to get food in a so called fast food restaurant all the shit just has to be warmed uo frys dropped for what 2 minutes and they done but I didnt get my food for at least 20 minutes
JB
Jon Bonczyk
Nov 8, 2025
1.0
Absolutely pathetic customer service every time. Refusing to make a pick up order even though it was put in for the proper time. I have always had to wait in a parking spot when I go through drive thru, they must have the same owners as the Eatontown chipotle.