Dunkin'

4.0
497 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lodi, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
291 N Main St, Lodi, NJ
07644, United States

Hours

Reviews

4.0
497 reviews
5 stars
247
4 stars
116
3 stars
56
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while a few praised friendly and accommodating employees.

Order Accuracy

Numerous reviews mention frequent mistakes with orders, including incorrect items and poor presentation, leading to customer dissatisfaction.

Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms and overall store appearance, which detracted from their experience.

Speed of Service

Many reviews highlight slow service, especially during busy times, with some customers expressing frustration over long wait times for their orders.

Product Quality

Customers reported inconsistent quality of food and beverages, with complaints about stale donuts and poorly made drinks, contrasting with positive mentions of good coffee and fresh items.
  • OL
    Orlando lee
    Nov 9, 2025
    4.0
    First time here today great vibes very busy but also great customer service the ladys up front makes you feel comfortable
  • JJ
    Jey
    Nov 4, 2025
    1.0
    The service was very very poor the workers showed very little initiative or professionalism.
  • OE
    Ozgur Erciez
    Oct 24, 2025
    2.0
    I used to have my coffee ready when I walked in and now I have to wait more than 5 minutes every time even though I order on the app. The new staff is constantly talking to each other loudly and are very slow. I liked the old staff much better. They were more work oriented and faster.
  • NE
    Natasha Echavarria
    Oct 23, 2025
    1.0
    When asked where the bacon was, it was snatched out of my hand with horrible presentation. I tried explaining to her, but she refused to show me and just snatched the bag out of my hand. With the atmosphere, I honestly said, “I don’t even want it.” I come from a Spanish background, and the only Spanish lady there was the only one who was actually very rude right in front of my kid. All my kid wanted was bacon, even he was like, “Where’s the bacon?”
  • LP
    Liliana Proto
    Oct 12, 2025
    5.0
    I come into this Dunkin a few times a week to grab something quick before I go to school or go to work, I always order on the mobile app. I just want to say thank you to the two girls I always see working in there! They are so sweet and kind and treat me with such great hospitality. I often see that the customers can be very impatient and demanding and it truly makes me sympathize for these two girls. We all have very quick and fast paced lives, but that does not mean we treat customer service workers with disrespect, or anyone at all for that matter. It isn’t hard to be kind and patient. Being rude isn’t going to make your food come any faster. I just want those two girls to know that I see them and all of the hard work they put into their jobs. I hope those two queens have a great day everyday!🫶🏻

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lodi, NJ?

Dunkin' in Lodi, NJ is open daily from 5:00 AM to 10:00 PM for dine-in and delivery services are available from 5:30 AM to 9:30 PM.

What are some of the seasonal drinks available at Dunkin' this holiday season?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.