Many customers reported poor food quality, including undercooked items, lack of seasoning, and small portion sizes.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about order accuracy and responsiveness.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Value for Money
Customers expressed dissatisfaction with the pricing relative to portion sizes and food quality, feeling that they did not receive good value.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items like wings and cheesesteaks, and noted friendly service on occasion.
RH
Ryan Henderson
Oct 31, 2025
1.0
Trash
DC
Dominic Christiano
Oct 20, 2025
1.0
Half filled my sandwich and when I called about it they said it was cause I shifted the box. There's barely enough on here for half the sandwich. Place was dead and the workers were just chilling on their phones so wasn't even cause of a rush
TW
Tyler Wlek
Sep 30, 2025
1.0
Horribly cooked food. Horribly seasoned. They just threw the seasoning on and didn’t care. My one fry took up all the seasoning. My chicken California was so bad. And I ordered a milkshake that was completely freezer burnt. First and last time here. Do better.
SM
S Martinez
Sep 9, 2025
3.0
Love the food, but my wings were served to me cold....
OM
omar mcbride
Sep 7, 2025
1.0
I ordered a combo. They told me combo cost extra money I can read. I see the sign I said I want a combo. They gave me what they wanted to give me. What kind of service is that the food's good but the customer service sucks!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday to Saturday from 11:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 9:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services as both are closed every day.
What are the pickup hours for orders at Charleys Cheesesteaks?
Pickup orders are available Monday through Saturday from 11:00 AM to 8:30 PM, and on Sunday from 12:00 PM to 8:30 PM.
Is takeout available at Charleys Cheesesteaks?
No, takeout services are not available at Charleys Cheesesteaks as they are closed every day.
What is the address and location of Charleys Cheesesteaks?
Charleys Cheesesteaks is located at 340 Essex St., Lodi, NJ 07644, USA.
Which payment options are accepted at Charleys Cheesesteaks?
They accept American Express, Discover, Mastercard, and Visa credit cards.
How can I find Charleys Cheesesteaks using public transit or nearby landmarks?
Charleys Cheesesteaks is situated on Essex St. near several popular places like Essex Bagels and Pizza Pros, which can help you identify the location easily.
Are there restaurants nearby Charleys Cheesesteaks where I can visit before or after my meal?
Yes, nearby restaurants include Sarku Japan for Japanese cuisine, Florence Pizzeria & Restaurant for pizza, and Colombia Bakery Factory Maywood for bakery items.
If I am waiting for my order at Charleys Cheesesteaks, are there any convenient services nearby?
Yes, nearby services include the Sit & Spin Laundromat for laundry, Supercuts hair salon, and EssexCare Pharmacy for wellness needs.
What is the contact phone number and online ordering website for Charleys Cheesesteaks?
You can call Charleys Cheesesteaks at +1 856-544-9280 and order online at https://order.charleys.com/menu/lodi/.