McDonald's

3.8
1709 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
319 Route 46 East, Little Ferry, NJ
07643, United States

Hours

Reviews

3.8
1,709 reviews
5 stars
795
4 stars
344
3 stars
243
2 stars
89
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and dismissive attitudes towards customers' concerns.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, often requiring them to return to the drive-thru or counter multiple times.

Cleanliness

While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a lack of attention to cleanliness.

Food Quality

Several reviews mentioned inconsistent food quality, including cold items and incorrect portions, leading to disappointment among customers.

Staff Attitude

There were mixed reviews regarding staff friendliness, with some praising helpful employees while others experienced rudeness and lack of professionalism.
  • AA
    Ariel Alexis
    3 days ago
    1.0
    the female manager is so unbelievably rude. will not be returning solely due to her attitude and how she treats paying customers.
  • HR
    Hailee Rom
    Dec 9, 2025
    1.0
    I went through the drive-thru on December 4 around 2:30 AM to pick up my online order which is the Grinch meal that was supposed to include socks. I checked the box and saw there were no socks inside, so I had to drive around and go through the drive-thru again. I told the employee at the speaker that the socks were missing, and he told me to proceed to window 2. I’m not sure if it was the same person, but when I got to the window, the employee asked, “How can I help you?” I explained again that the socks were missing. He responded with, “Are you sure?” in a pretty rude tone. I ignored the attitude and simply said yes. After waiting a minute or two, a woman opened the window angrily and argued with me, insisting she did put the socks in the box and that they “count them.” I repeated that there were no socks inside. It’s 2 AM—why would I drive around the entire building again if they were already in the box? The staff was extremely rude, and the customer service was terrible. To whoever manages this location, please address your employees’ behavior. It was their mistake, yet they acted annoyed and confrontational toward a customer over a pair of socks. I’m definitely never coming back.
  • WW
    WOOCHIKA
    Nov 29, 2025
    3.0
    Just a regular McDonald’s you can find anywhere, nothing out of the ordinary. I stopped by hoping to get more Monopoly pieces but the promotion was already over. The staff seemed pretty busy, but they were still helpful and got everything taken care of. Overall, a standard but solid McDonald’s visit.
  • BO
    Buff Orpington
    Nov 26, 2025
    1.0
    Stopped here for a large hot coffee and was handed a cup without the lid remotely attached. Hot Coffee went everywhere - down my arm and all over my car. Meanwhile, the employee turned attention away so quickly that he didn’t even notice. I sat there for a minute until someone finally came back, asked for napkins to clean the mess up, and was handed a single napkin by another employee who essentially just tossed it at me. I waited another two minutes and finally managed to get like 4ish napkins, which was not sufficient to clean half a cup of spilled coffee. But whatever - no one asked to replace the coffee, no apology, nothing. I’ll never return to this location.
  • DP
    Danielle “Dani P” P
    Nov 25, 2025
    4.0
    This McDonald’s is a quick in-and-out spot when you’re local. Drive-thru usually moves pretty steady, food is good, and it’s right on the main strip so it’s easy to grab something fast. Good for a simple stop.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 319 Route 46 East, Little Ferry, NJ?

McDonald's at this location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.