Dunkin'

Reviews

• JB

  Jay Bailey

  3 days ago
  1.0
  They do not pay attention to what they are charging you, plus they get the borders wrong sometimes and then give you an attitude when you bring it to their attention
• CD

  Christine Didyk

  Apr 4, 2026
  1.0
  Terrible customer service and completely disorganized. Waited in line for over 10 minutes while multiple customers in front of me were helped without any issue. Then someone walked in behind me and was personally told the system was down and only drive-through orders were being accepted. No one bothered to inform me or the woman in front of me, so we kept waiting assuming we would be the last customers to still be helped. After wasting even more time, we were finally told we couldn’t order and had to go through the drive-through. No apology, no effort to fix the situation, nothing—despite the fact that we had already been waiting and watched them manage to serve others. Instead, we were rudely dismissed with, “You don’t understand, just use the drive-through, it’s easy.” Unprofessional and disrespectful
• AI

  aleksandar ilovsk

  Mar 18, 2026
  1.0
  They need hearing aids, or English dictionary every single order is wrong
• JP

  Jenniffer Pino

  Mar 11, 2026
  1.0
  They always mess up my order even though I repeat myself about twice or three times, they can be very rude too! Customer service here sucks!
• SP

  Scott Pinto

  Feb 16, 2026
  1.0
  The staff is poorly trained to operate the register and doesn't understand the items Dunkin sells.

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