Wendy's

4.0
911 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
728 Route 15 S, Lake Hopatcong, NJ
07849, United States

Hours

Reviews

4.0
911 reviews
5 stars
424
4 stars
249
3 stars
121
2 stars
47
1 star
70

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is generally reported as clean, but some customers noted issues with dirty bathrooms and the need for renovations.

Food Quality

Food is often described as hot, fresh, and delicious, though there are complaints about specific items being overcooked or not meeting expectations.

Service Speed

Service is typically fast, especially in the drive-thru, but there are instances of long wait times and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Staff Attitude

While some staff members are praised for being friendly and helpful, others received criticism for rudeness and poor customer service.
  • RW
    Robert Winkler
    Nov 9, 2025
    5.0
    Very good
  • JA
    Julissa Andrade
    Oct 30, 2025
    1.0
    I purchased a frosty and other food they forgot to give me my frosty.i got home and my son specifically asked me for a frosty. I was disappointed. The food is always fresh though.
  • GF
    Goddess Frigga
    Oct 25, 2025
    5.0
    Restaurant was clean and well maintained. Food was delicious and looked appealing. Prices were reasonable. Recommend downloading the app for coupons and rewards. You can use one coupon and one reward offer (if you have the points) each visit no matter which Wendy's you go to. Our favorites included Dave's Double, Spicy Chicken Sandwich, Jr. Bacon Cheeseburger and the fries.
  • JL
    Jim Loughrey
    Oct 12, 2025
    5.0
    Clean atmosphere and pleasant service..Can’t go wrong with Wendy’s!
  • DG
    DIL4N GAM3R
    Sep 27, 2025
    1.0
    Today i went to this wendy's, the service was okay, but, the chicken was like a rock and tasted like cardboard, my dad's bacon tasted like it was made 3 days ago, i will never go back to that wendy's

Frequently Asked Questions About Wendy's

Is 728 Route 15 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.