McDonald's

3.9
1360 reviews
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Business Details

735 S Rt 15, Lake Hopatcong, NJ
07849, United States
(973) 663-5907
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
735 S Rt 15, Lake Hopatcong, NJ
07849, United States

Hours

Reviews

3.9
1,360 reviews
5 stars
621
4 stars
291
3 stars
222
2 stars
83
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

The restaurant received mixed feedback on cleanliness, with some praising the cleanliness while others noted dirty conditions.

Food Quality

Food quality varied, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared items.

Customer Experience

Overall customer experiences were mixed, with some enjoying their visits and others expressing frustration over service and order issues.
  • MM
    Michael
    Nov 16, 2025
    2.0
    The fries were borderline cold. Came here at 5:30 on a Sunday night, not too busy, and they were taking a long time (longer than usual for a McDonald’s). As we were sitting there eating our food, three customers came in after ordering from the drive-thru because they were shorted or had the wrong order. They also don’t have the fountain machine in the dining area. That’s annoying. Make sure you order the exact soda that you want.
  • MA
    Max Amplitude
    Nov 8, 2025
    4.0
    Fast service, extremely expensive considering the quality and portion sizes. Dissapointing but edible!
  • AS
    Anthony Sendner
    Sep 24, 2025
    1.0
    This place is straight garbage. The lady who handed me my food was rude and just pretty much threw the food at me. The employee was working on a Tuesday night at 1140pm on 9/23/25. I hope the CEO fires this employee, she has no sense of customer service skills. Then I say “my drinks” waited 5 minutes, no response. Walked to window where I paid. My drinks are sitting right on the counter. Then I was missing 3 burgers. The fries are always TRASH, my dog won’t even eat it. My pregnant wife was simply craving “McDonald’s fresh fries” today and they couldn’t even deliver that. Food & Service here is straight GARBAGE!!!
  • MI
    Mayaguari &Home & Improvement
    Sep 19, 2025
    5.0
    Excellent service
  • EL
    Elizabeth Lopez
    Sep 17, 2025
    3.0
    I arrived and ordered a chicken sandwich they gave me a piece of bread with chicken , without lettuce or tomato or anything, I made my claim and returned it, immediately the manager Gregorio approached me to apologize and give me a sandwich like the one I wanted. Thank you for your attention and collaboration.
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Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's in Lake Hopatcong, NJ?

McDonald's in Lake Hopatcong is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

What are the drive-through operating hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to midnight.