A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers consistently noted that the store is clean and well-stocked.
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unhelpful.
Pricing
Many customers feel that prices are higher compared to competitors, with some expressing dissatisfaction over the value for money.
Product Availability
There are frequent complaints about stock issues, particularly with sale items and fresh produce.
Convenience
The store is appreciated for its central location and ease of access, often noted as a quick stop for essentials.
TN
Terez Natale
Nov 14, 2025
1.0
Came in for an instacart order and the lady in the “shop from home” section didn’t know how to do something and had to call the manager up. The manager Rebecca looked absolutely miserable and annoyed that she had to come help her employee who was an older woman. She helped the woman and then stormed out she didn’t even walk around me but made me move so she can continue to storm away back to what she was doing. If your miserable at a job find one that makes your happy, it’s written all over your face.
MD
MiLady Dre
Oct 26, 2025
4.0
Clean and well stocked
RN
Rin Nadolny
Oct 20, 2025
5.0
Store is always clean and staff is friendly I was in and out. Plenty of parking.
DM
Danielle Mastropiero
Oct 18, 2025
3.0
The good news about this Stop and Shop is it’s located pretty centrally if you live in Keyport and it’s never crowded. But it’s mid at best. Not a lot of specialty premade foods compared to its biggest competitor Shop Rite. It’s the kind of place that although you *could* do your full shopping there’s better places locally. So I usually only pick up one or two things for the sake of quickness on the way home. They do have EV parking if you utilize that.
DR
Dan Raisch
Oct 12, 2025
4.0
Not as much as a selection as Aberdeen. Always more stocked. You can always find an employee at this store if you need help. Aberdeen you have to go to customer service or ask a cashier. There's never anyone on the floor.