Customers frequently praised the delicious and flavorful food, particularly the Dominican dishes like chicharrón and pernil.
Service Experience
While many reviews highlighted excellent and friendly service, some customers reported inconsistent service quality, with a few negative experiences regarding staff attitude.
Cleanliness and Atmosphere
The restaurant is often described as clean and welcoming, providing a pleasant dining atmosphere.
Pricing Concerns
Several customers expressed concerns about rising prices and portion sizes, feeling that some dishes did not offer good value for money.
Customer Loyalty
Many customers are repeat visitors, indicating strong loyalty and satisfaction with the overall dining experience.
FC
Fernando Cuartas
Oct 26, 2025
5.0
Food and service is good! Adrian is really good with customers
AM
adolfo martinez
Oct 26, 2025
5.0
i had months waiting to try pollo dorado food and yesterday i finally got the chance to try it,i would say the service adrian gave me n my wife was the best he made sure to add all the sauces and also has a great communication talking to customers i will definitely be back soon.
DF
Darren Figueroa
Oct 21, 2025
1.0
The guy they have working there needs to go. Me and my family took food to go. We got ribs, soup, and rice. The ribs ?? All bones. The chicken soup ? Literally a small bite of chicken plus the noodles were shredded into tiny pieces. Probably was given the scraps? Im not sure but to pay the price we did it was not worth it at all. Horrible, Horrible experience
PV
Paula Vasco
Sep 27, 2025
5.0
Excellent customer service. Food is delicious and not pricey. There is not parking. Inlyon the street and very hard to get parking at times I will suggest either do a delivery or pickup.
NN
NinoBrownSki
Sep 8, 2025
5.0
This place makes such good food! I went all the way from Jersey City to get a plate of Frituras... which consisted of Pork Chops, Fried Chicken, Salami, and fried Plantains and it did not disappoint! The place was clean and the workers were nice. I definitely do recommend this place to anyone looking for great 🇩🇴 food. They offer lots of different types of Dominican dishes!
What are the regular operating hours of Pollo Dorado?
Pollo Dorado is open daily from 8:00 AM to 10:00 PM.
Does Pollo Dorado offer delivery and pickup services?
Yes, Pollo Dorado offers both in-store pickup and delivery services.
Are there any holidays when Pollo Dorado is closed?
Pollo Dorado is closed on December 25, January 1, and June 5.
Where is Pollo Dorado located?
Pollo Dorado is located at 147 Kearny Ave, Kearny, NJ 07032, USA.
What type of cuisine does Pollo Dorado serve?
Pollo Dorado serves South American and Latin American cuisine.
Can I view Pollo Dorado's menu online?
Yes, you can view the menu online at https://pollodoradousa.com/menu.
Are there beauty salons near Pollo Dorado that customers might visit?
Nearby beauty salons include Beauty Studio Jenn, Mother & Son Beauty Salon, Ace of Fades Barbershop, and O Nails and Spa, which customers might visit before or after dining.
What are some nearby restaurants customers can explore around Pollo Dorado?
Nearby restaurants include O'Imperial Bar and Restaurant, El Rincon Mexicano, and Big Stash's Sub House, offering diverse dining options in the area.
Which nearby landmarks or historical sites can customers visit near Pollo Dorado?
Customers can visit the 125-133 Kearny landmark and historical building located near Pollo Dorado.
How can nearby services like furniture stores or language schools help visitors to Pollo Dorado?
Visitors can browse Kearny Mattress and Furniture or attend courses at English Group language school nearby, making a trip to Pollo Dorado part of a productive day.