Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
If there is below zero I will pick that. The worst customer service you can deal with specially through the phone. 👎🏻👎🏻👎🏻👎🏻👎🏻
DB
D. Branch
6 days ago
1.0
This location is an utter mess.
When we first walked in for lunch, the woman at the counter told us they were doing online orders only. Okay, not weird. I’ve been to locations where the registers were down. So we went and sat down to put in a mobile order. Not even two minutes later, another customer came in and their order was taken at the register. I questioned why and suddenly the machine was working after we walked away.
Then came our order. I specifically asked for mustard, not mayo. Burger comes back…and it’s mayo. When we get someone to help, we were told “no that’s mustard. If the ticket said mustard I put mustard on it.” Mind you, the sauce is white. It’s obviously mayo. We go back and forth for a bit until they offer to remake it. Only this time, it doesn’t have any of the topping we had asked for. So we once again have to get it remade and at this point, the staff seem annoyed with us and make it the third time.
The most egregious thing was that one of the employees shrieked and started pointing at the floor. It’s unclear whether she saw a mouse or a bug, but all we know is that the staff kept pointing at the floor and looking around uncomfortably. After that, we packed up our stuff and left. We weren’t risking it.
YL
Y L
Mar 13, 2026
5.0
卧槽谁改的名
BB
Boxierpear91229
Jan 12, 2026
1.0
So I went to the closest Wendy’s near my apartment I was staying at for a visit and I said “lets order some Wendy’s since it’s close”. and so we did and I went to go retrieve it. But when I arrived I noticed on my app that it had said it’s been picked up and I was like okay? That’s odd but I’ll just ask the cashier and when I went to ask I was ignored for a Latina lady that had just walked in after me. I was like I was here first? So I assume the female cashier had chosen the other lady over me because she looked latino(note im Latino however have a lighter skin tone than most so most mistaken me thinking im not one).and finally once she was done talking to the other lady I proceeded to ask my two questions #1 can I pick up my cousins order she says”no, I need proof” and I was okay with that. Then I showed proof that it was my cousin and then she says “sorry can’t let you take it since you’re not the one who placed it”. Im like huh but you just asked me for proof?? Then second I asked “I also have an issue that it said I picked up my order when I didn’t.” And she proceeds to say “sorry there’s nothing I can do.”. So let me get this straight YOU asked for proof a purchase for me to prove that I’m picking up, THEN proceed to say I can’t after saying I could, BUT also GIVE AWAY MY ORDER to someone who had NO PROOF, NO RECEIPT, NO KNOWLEDGE OF WHATS MY NAME BUT STILL WAS ABLE TO TAKE MY ORDER. And with that I get fed up and walk out because what type of double standard is this to be ignored and having to show a crap ton of evidence while the person who stole my order probably didn’t have to do anything of the sort at all. So all in all I don’t recommend this Wendy’s and hope they get better acting employees wish I could rate a zero.
EA
Ejean Alves
Dec 28, 2025
1.0
Malisimo, son maleducados no tienen educación, trabajan como con desagrado, y tardan un año para entregar la comida
Is the Path Plaza Wendy's location currently open for service?
Yes, the Path Plaza Wendy's in Jersey City is open and committed to serving quality food every day through dine-in, delivery, and drive-thru where available.
What are the operating hours for Wendy's at 10 Path Plaza Journal Square?
Wendy's at this location is open daily from 8:00 AM to midnight.
Does Wendy's at Path Plaza offer breakfast options?
Yes, this Wendy's location serves breakfast with items like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I get food delivered from Wendy's near me?
Delivery availability depends on your location. You can check by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods does Wendy's at Journal Square accept?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I provide feedback or contact the Wendy's at Path Plaza Journal Square?
You can call the location directly at (862) 201-3192, use live chat or leave a message through Wendy's Contact page, or complete the Customer Satisfaction Survey with your receipt details.
Are there nearby transit options to help me reach Wendy's at Journal Square?
Yes, PATH Plaza, PATH Station - Journal Square, and Journal Square Transportation Center are nearby transit hubs to help you reach Wendy's conveniently.
What nearby attractions can I visit before or after dining at Wendy's in Journal Square?
You may want to visit the Jackie Robinson Statue, The Journal landmark, or enjoy a coffee at nearby Starbucks located close to Wendy's at Journal Square.
Are there other food and retail options near Wendy's at 10 Path Plaza?
Yes, nearby you can find fast food restaurants like Jollibee, ice cream at Baskin-Robbins, retail at Walgreens, and various ATMs and banks including Santander Bank and Bank of America.
Does this Wendy's location offer dine-in and drive-thru options?
Yes, the Wendy's at Path Plaza supports dine-in and delivery services but does not have a drive-thru or curbside pickup at this location.
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