This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Welcome to Thomas’ Ice Cream, now serving the Jersey City community! Known for our small-batch, homemade, handcrafted ice cream made with premium ingredients, we blend classic flavors with creative twists. Our shop offers a fun, family-friendly space to grab a cone, sundae, or milkshake — perfect for a sweet treat any time of year. Whether you’re a longtime fan from our Hoboken location or visiting for the first time, come taste why Thomas’ Ice Cream has become a local favorite.
Location
Thomas' Ice Cream - Jersey City
154 Chestnut Ave, Jersey City, NJ
07306, United States
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday1:00 PM - 9:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.